Full Episode Show Notes are Available on our website at https://www.giveimpact.org/podcast-

0:34 Welcome to Episode 16!

0:51 Liz does a short recap on the housing spectrum series

2:34 Introduction to Laura Caldwell

4:09 Laura shares one authentic thing about herself, “I’m such a curious person”

5:20 Laura opens up about her past and what led her to the leadership role of serving the homeless population at Supportive Housing Communities

7:49 Laura drops a gem, “Trust me, the hurdles are going to come but when you look backwards, you’ll know why”

8:32 Laura shares, “I want to leave a legacy. I want something that matters to be part of what I got to contribute to the world”

8:42 The table discusses McCreesh Place and why it’s so special

· The only sober living housing option in charlotte that offers affordable housing

9:58 Liz leads us into distinguishing the difference between Permanent Supportive Housing and other housing options

· Affordable Housing paired with Support Services

· Subsidy that helps the neighbor with their utilities, rent, or both

· A case manager and life skills team that helps the neighbor with wrap around services

· Longer than transitional housing

· It does not have an end date

11:59 Laura describes the continuum of care and the by-name list that the service leaders use in Charlotte

13:04 For entry into the program, please call Coordinated Entry: 704-284-9665 if you or someone you know is homeless or at imminent risk in Mecklenburg County

14:42 Courtney shares her experience working at McCreesh Place and her story with Robert

16:40 Liz asks Laura to describe how they quantify how many people SHC serves:

· By Household/ 300 Households (Approx 500 individuals and families, 190 which are children)

· McCreesh Place (Co-ed individuals only) serves 90, other neighbors (families) are in a scattered site model

22:25 Bingo & Coffee Talk are some of the individuals’ favorite things to do at SHC

24:25 Maya asks Laura how they ensure services remain person-centered and tailored to individual needs

26:06 Laura shares information on her new Life Skills team at Supportive Housing Communities

31:28 Liz invites Laura to pull an affirmation card, “When I lean towards love, I am led” it resonated “everything goes back to how you love people”

35:07 Courtney asks Laura if she’s been able to reflect on how far she’s come and the impact she’s made on people’s lives

35:23 Laura drops a gem, “You get more than you give no matter how much you feel like you’re giving, you get so much more back” “Providing that hope that life doesn’t have to be how it is today, that there are people who care about you that are going to lean in for you”

36:19 Liz invites Laura to share one of her favorite stories of impact

39:26 Laura shares how people can help their organization and get involved

40:19 Liz asks Laura to share what the future looks like for SHC in the next 5-10 years