The Auto Ethnographer with John Stech
The Auto Ethnographer with John Stech
Podcast Description
John Stech, The Auto Ethnographer, draws on his thirty years in the global automotive industry to bring the world to your doorstep in both an informative and entertaining way using a style rooted in autoethnography. What is "autoethnography"? Derived from Tony E. Adams’ definition, "autoethnography" is a research method leaning on the experiences of individuals to analyze assumptions, culture, communication, local norms, traditions, emotional impact, and how they mesh with greater culture and society where they operate. Normally, "auto" relates to the self – as in "autobiography". But we put wheels on it, separated the words, and focus on vehicles and the cultural experiences related to the auto industry.The Auto Ethnographer and his guests tell the human stories behind the famous automotive and vehicle brands, spanning continents, countries, and cultures across the globe. Together, they unlock the mysteries of local culture, values, and approaches to success in the vehicle industry. Of course, every cultural interaction faces the risk of faux pas, and those will surely be covered as well. The Auto Ethnographer's guests made the vehicle industry happen in their country markets. Now they tell their stories. Each guest will relay their experiences while addressing cultural challenges they faced. Guests range from current and past industry leaders to newcomers and rising talents. They are either expats in a foreign land or local employees working with a foreign brand in their home country. The target audience are Individuals fascinated by the auto industry and how to navigate cultures for successful outcomes. The audience are either seasoned professionals or newcomers seeking to learn how to build their careers with global insights. But don't think this is limited to the auto industry. These international business principles are valid across industries.John Stech engaged in his 30-year career with Mercedes-Benz, Chrysler Corp (now part of Stellantis), Volvo Car Group, and VinFast Automotive of Vietnam. He has lived and worked on five continents, interacting with thousands of people from dozens of different cultures. Now he brings that experience to you.
Podcast Insights
Content Themes
The podcast focuses on topics such as cultural interactions in the automotive sector, product strategy discussions, and marketing insights, with episodes exploring the strategies of Mercedes-Benz and comparisons between Volkswagen's presence in different countries.
John Stech, The Auto Ethnographer, draws on his thirty years in the global automotive industry to bring the world to your doorstep in both an informative and entertaining way using a style rooted in autoethnography.
What is “autoethnography”? Derived from Tony E. Adams’ definition, “autoethnography” is a research method leaning on the experiences of individuals to analyze assumptions, culture, communication, local norms, traditions, emotional impact, and how they mesh with greater culture and society where they operate. Normally, “auto” relates to the self – as in “autobiography”. But we put wheels on it, separated the words, and focus on vehicles and the cultural experiences related to the auto industry.
The Auto Ethnographer and his guests tell the human stories behind the famous automotive and vehicle brands, spanning continents, countries, and cultures across the globe. Together, they unlock the mysteries of local culture, values, and approaches to success in the vehicle industry. Of course, every cultural interaction faces the risk of faux pas, and those will surely be covered as well.
The Auto Ethnographer’s guests made the vehicle industry happen in their country markets. Now they tell their stories. Each guest will relay their experiences while addressing cultural challenges they faced. Guests range from current and past industry leaders to newcomers and rising talents. They are either expats in a foreign land or local employees working with a foreign brand in their home country.
The target audience are Individuals fascinated by the auto industry and how to navigate cultures for successful outcomes. The audience are either seasoned professionals or newcomers seeking to learn how to build their careers with global insights. But don’t think this is limited to the auto industry. These international business principles are valid across industries.
John Stech engaged in his 30-year career with Mercedes-Benz, Chrysler Corp (now part of Stellantis), Volvo Car Group, and VinFast Automotive of Vietnam. He has lived and worked on five continents, interacting with thousands of people from dozens of different cultures. Now he brings that experience to you.
The Auto Ethnographer, John Stech, has a conversation with Jorge Mussi, the General Manager of Aftersales and the Customer Services Division at Toyota do Brasil about his journey from his native Brazil to Sweden and the United States and back to Brazil. He tells his story that begins with Volvo and is currently evolving at Toyota.
Jorge’s automotive journey started with Volvo Truck & Bus in the early 1990s. For his love of cars, he moved over to Volvo’s passenger car division where he experienced several historical shifts of Brazilian trade policy regarding car imports. He recounts how this impacted the company and how Brazilian and Swedish management styles worked together in these challenging periods.
Taking an opportunity to live and work in Sweden at Volvo’s headquarters, he relocated to Gothenburg, eventually becoming a Swedish citizen. Jorge discusses how he had to adapt to local culture, even learning proficient Swedish after only four months. He discusses the Swedish decision-making process and how it actually takes place.
Jorge returned to Brazil as Volvo Car Brazil’s Director of Aftersales and Head of Government Affairs. He realized his advantages in running these operations having learned the inner workings of the headquarters in Sweden.
Another opportunity lay around the corner as Jorge joined Volvo Car Americas team in the United States as Director of Aftersales and Customer Services overseeing over 20 markets in Latin America, plus Canada. Here he was faced with the many nuanced differences across Latin American countries. They have one common language (or do they?) but many different cultural attributes.
Upon his return to Brazil, Jorge joined Toyota do Brasil during a restructuring and realignment of the company’s strategy. However, it was his first time working within a Japanese management philosophy. He discusses how he learned and adapted to this new style of business.
For more information on The Auto Ethnographer please visit the homepage at https://www.auto-ethnographer.com
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