Could AI?
Could AI?
Podcast Description
AI is more than just a buzzword. But what can artificial intelligence actually do for you?
Could AI predict when an employee is about to quit? Can AI automation handle your endless emails and texts? What about improving your dating life? And the big one: could generative AI drain creativity from humanity?
That’s what Aaron and Chase of Plumb AI are here to discuss. This isn’t just another AI podcast. It’s the AI podcast you need to make artificial intelligence work for you.
Forget the techie jargon. No lengthy tangents on machine learning or neural networks here. Just real conversations about how AI can fit into your work-life balance. You’ll hear about AI workflow automation in project management and professional development, plus how AI chat tools can help us in goal setting and productivity.
Join Aaron and Chase as they explore the practical, the possible, and the ethical puzzles AI brings to the table—all with a personal touch.
Subscribe now to discover how AI can change your everyday life, without the tech headache.
Who is Aaron Dignan?
Aaron Dignan is a transformative thinker and co-founder of Plumb AI. Before this, he founded The Ready, and published his influential book "Brave New Work”. His work continues to shape how companies think about innovation and efficiency. At Plumb AI, Aaron is driving the conversation on AI ethics and practical use, making advanced technology accessible and useful for everyone.
Who is Chase Adams?
Chase Adams is co-founder of Plumb AI, where he brings his extensive background in technology and entrepreneurship to the forefront of AI accessibility. Chase has established a successful track record in tech startups, developing user-friendly software solutions that enhance everyday productivity and decision-making. His passion for making complex tech accessible and beneficial for a non-technical audience is the cornerstone of Plumb AI’s mission.
What is Plumb AI?
Plumb is an app store for AI. Browse a library of ready-made, AI-powered workflows that can handle everyday tasks at work and at home—whether it’s creating content, analyzing meetings, or planning dinner. Just pick the flows that fit your needs and let Plumb take care of the rest.
Learn more at: https://useplumb.com/
Podcast Insights
Content Themes
The podcast focuses on practical applications of AI, such as predicting employee turnover, automating emails, and enhancing personal relationships, with episodes exploring topics like AI in project management, productivity tools, and ethical implications of technology.
Welcome to the AI Builders Club.
Yeah, it’s a podcast, but it’s also a workshop, a group chat, and your new favorite corner of the internet if you’re trying to build quality automations with AI. This isn’t a snake oil “prompts that print money” operation. It’s hands-on agentic workflows, pro tips, and real talk from two cofounders in the trenches building a new no-code automation platform.
Each week, Aaron Dignan and Chase Adams take on one real-world mess, like inbox chaos, scrambled meeting prep, or clunky client proposals, and walk through how they’d build an AI workflow to fix it. They share the tools, the thought process, the rough edges, and the “okay-but-would-this-actually-work?” moments. At the end of every episode, you’ll have a complete mental model for how to build these flows yourself. And, you’ll stay ahead of the curve with real-time insights on the rapidly evolving AI landscape.
If you’re the one who’s always trying to make things run smoother, faster, or better, you’ll feel right at home here. This is a club for the 10,000 builders who will help the next 10 million people leverage AI to the fullest.
Whether you’re consulting, freelancing, or just tinkering after hours, if you’re here, you’re already in the club.
AI Builders Club – Club Meeting Minutes | Ep. 7: Goodbye Manual Triage, Hello AI Router
Topic: Can AI route every support request to the right human (or bot) without missing a beat?
Meeting Agenda: Reroute your support backlog with AI
This week, Chase and Aaron answer a universal cry for help—literally. Customer support inboxes are a swamp of password resets, bug reports, and feature suggestions. Somebody has to read them all… or maybe not?
In this session, we covered:
- Why tools like Zendesk, Freshdesk, and Intercom still rely on brittle, rule-based flows
- How a Support Router flow could live inside your help desk or act as a real-time API triage layer
- Key inputs: message content, user history, agent skills, urgency, billing data
- Key outputs: instant routing decisions, tags, notes, and auto-responses
- The stack: GPT-4o or Claude, LangChain Router, Pinecone, help desk APIs
- Where AI shines (zero fatigue, 24/7 sorting) vs. where humans win (tone, trust, judgment)
Club Takeaway: Support shouldn’t start with a mystery. With AI as the first responder, the right person sees the right ticket—instantly. That means faster help and less burnout.
Adjourned with: “Routing isn’t busywork—it’s the start of solving.”
See you at the next meeting.
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