The Concrete Voice

The Concrete Voice
Podcast Description
The Concrete Voice – Where real conversations meet real innovation in commercial real estate.
We break down the tech shaping the industry, share real-world insights, and talk to the people driving change.
No fluff—just honest discussions about the future of CRE and the technology making it happen.
#CRE #PropTech #Innovation
Podcast Insights
Content Themes
Focuses on commercial real estate innovation, technology trends, and industry insights with episodes covering topics such as AI in real estate operations, advancements in CRM systems, and the impact of public portals on market accessibility.

The Concrete Voice – Where real conversations meet real innovation in commercial real estate.
We break down the tech shaping the industry, share real-world insights, and talk to the people driving change.
No fluff, just honest discussions about the future of CRE and the technology making it happen.
In this episode of The Concrete Voice, I sit down with Andrea Carvalho, Principal Salesforce Technical Instructor, to cut through the buzz and explore how Agentforce AI agents are transforming commercial real estate. She shares lessons from student housing support and broker intelligence projects, plus the skills you need to launch your own AI teammate.
We cover:
- How to define clear use cases before writing a single prompt
- The impact of a 24/7 support agent at Scape.com
- On-demand market data for brokers without hours of manual research
- Key mindsets: from curiosity to collaboration to make your agent a success
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