Small Business Growth Series Podcast – An APAC Series hosted by Renée Chaplin
Small Business Growth Series Podcast - An APAC Series hosted by Renée Chaplin
Podcast Description
Welcome to the Small Biz Growth Podcast, your go-to resource for small business owners in Asia-Pacific. Listen to Renée Chaplin and industry experts, customers, partners, and real-world pros discuss running a successful small business, sharing actionable advice, and inspiring stories.
Podcast Insights
Content Themes
The podcast focuses on small business development, marketing strategies, and technological advancements with episodes covering topics such as franchise marketing approaches exemplified by Poolwerx and the necessity of educational resources for small business owners discussed with the Small Business Association of Australia. It also highlights email marketing best practices, addressing challenges and solutions in the context of digital transformation.
Welcome to the Small Biz Growth Podcast, your go-to resource for small business owners in Asia-Pacific. Listen to Renée Chaplin and industry experts, customers, partners, and real-world pros discuss running a successful small business, sharing actionable advice, and inspiring stories.
Renée Chaplin, VP of APAC at Constant Contact, interviews Amanda Stevens, Consumer Futurist and Marketing Expert.
In this episode:
- Why customer experience is a game-changer for small business
- Where to start: Easy ways to introduce CX into your business today
- How AI is reshaping customer expectations (and how to stay ahead)
- Tips for getting your team on board with delivering standout service
- CX success stories and lessons from Amanda’s latest book
- Why milestone marketing and partnerships are key to long-term loyalty
Learn more: https://www.constantcontact.com/au
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