Claims Theory

Claims Theory
Podcast Description
Claims Theory is a revenue cycle management consulting firm that specializes in audits, process improvement, staffing and so much more. Our episodes will feature topics and guests related to revenue cycle management, healthcare and medical billing.
Podcast Insights
Content Themes
The podcast centers on revenue cycle management, healthcare innovation, and medical billing, with episodes that include discussions on attracting young talent in RCM and the impact of AI on workflows, providing listeners with insights into current trends and future predictions in the industry.

Claims Theory is a revenue cycle management consulting firm that specializes in audits, process improvement, staffing and so much more. Our episodes will feature topics and guests related to revenue cycle management, healthcare and medical billing.
In this episode, Lindsay Gross sits down with Adena Dorsey, Director of Change and Organizational Development at Intellivo, to talk about what it really takes to build a scalable training platform as your organization grows. From starting with the right foundation to avoiding the pitfalls that cause training to break down, Adena shares practical strategies that every healthcare leader should hear.
Whether you’re building from scratch or refining what you already have, this episode is packed with insight.

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