Hard Hat Chat: No-BS Construction Discussion with Justin & Gerritt
Hard Hat Chat: No-BS Construction Discussion with Justin & Gerritt
Podcast Description
Hard Hat Chat is your backstage pass to the gritty and sometimes mind-blowing world of construction. Hosted by Justin Smith, CEO at Contractor Plus, and Gerritt Bake, CEO at American Contractor Network, this show is all about keeping it real—no corporate fluff, no sugarcoating. Tune in each week for straight talk on growing a contracting business, avoiding industry pitfalls, and sharing the occasional “holy sh*t, did that really happen?” job site story. Whether you’re a seasoned pro or just getting your boots dirty, you’ll pick up hard-earned insights and a few good laughs along the way. Join us, throw on your hard hat, and let’s build something awesome.
Podcast Insights
Content Themes
The podcast covers pressing topics within the construction field, including workforce challenges, labor shortages, immigration policy impacts, and rebuilding efforts after natural disasters. Episodes delve into issues like the labor shortage projected for 2025 and the effects of wildfires on rebuilding efforts, emphasizing the unique intersection of construction and socio-economic factors.
Hard Hat Chat is your backstage pass to the gritty and sometimes mind-blowing world of construction. Hosted by Justin Smith, CEO at Contractor Plus, and Gerritt Bake, CEO at American Contractor Network, this show is all about keeping it real—no corporate fluff, no sugarcoating. Tune in each week for straight talk on growing a contracting business, avoiding industry pitfalls, and sharing the occasional “holy sh*t, did that really happen?” job site story. Whether you’re a seasoned pro or just getting your boots dirty, you’ll pick up hard-earned insights and a few good laughs along the way. Join us, throw on your hard hat, and let’s build something awesome.
In this episode of Hard Hat Chat, Justin Smith (CEO of Contractor+) sits down with Gerritt Bake (CEO of American Contractor Network) to dig deep into one of the most overlooked aspects of success in construction: client communication. From managing expectations to turning complaints into referrals, Justin and Gerritt share real-world strategies that contractors can start using today to build trust, eliminate misunderstandings, and close more deals.
They break down what most contractors get wrong, how to set the tone from the first call, and the exact steps to creating smooth, drama-free projects from kickoff to final walkthrough. Whether you’re running a one-man show or managing multiple crews, this conversation is packed with no-fluff, boots-on-the-ground advice that can instantly level up your client relationships.
🔧 Learn how to:
- Avoid common communication pitfalls
- Handle tough clients with confidence
- Use systems to stay in sync and on schedule
- Build raving fans who refer you again and again
If you’ve ever lost a job because “the other guy seemed more professional,” this one’s for you.
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