Mind At Work
Mind At Work
Podcast Description
This is Mind at Work, brought to you by Flank and hosted by Lorna Khemraz, Lead Counsel at Flank. Flank provides legal AI agents that act as an extension of your expert team. An AI colleague available round the clock, so you don’t have to be.
This podcast is for in-house lawyers who want practical advice to stay ahead in the AI era. We speak to experts and tackle what it means to be a great lawyer today, with clear, actionable tips on adapting to new technologies, driving value for your business. If you’re looking for a mind at work, this is the room where it happens.
Podcast Insights
Content Themes
The podcast covers themes such as the impact of AI on legal practice, strategies for improving legal operations, and the importance of human skills in an increasingly technology-driven environment. Notable episodes include discussions on AI adoption in legal settings, the role of curiosity in legal workflows, and insights on building authentic legal careers, addressing both practical challenges and innovative solutions.
This is Mind at Work, brought to you by Flank and hosted by Lorna Khemraz, Lead Counsel at Flank. Flank provides legal AI agents that act as an extension of your expert team. An AI colleague available round the clock, so you don’t have to be.
This podcast is for in-house lawyers who want practical advice to stay ahead in the AI era. We speak to experts and tackle what it means to be a great lawyer today, with clear, actionable tips on adapting to new technologies, driving value for your business. If you’re looking for a mind at work, this is the room where it happens.
In this episode of Mind At Work, Lorna sits down with Yesenia Santiago Egner—known to many as Jessie—a seasoned legal operations strategist who brings more than just frameworks to the table. With over 15 years of experience across financial services, media, and pharma, Jessie has helped shape the evolution of legal ops from behind the scenes and at the helm of major transformations.
But what makes this conversation special is what’s rarely visible on the résumé: a deeply rooted values system, a strong sense of calling, and a belief that legal ops is less about control and more about clarity, service, and growth.
Jessie shares how her career began with a dual degree in law and library science—a path that sparked her lifelong fascination with information, structure, and the systems that hold legal work together. She reflects on the early days of CLOC, the importance of mindset in legal innovation, and how faith and flexibility have guided her through every chapter.
Whether you’re deep in legal ops or just trying to make more intentional choices in your professional life, this is a conversation worth slowing down for.
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