The Shift Code

The Shift Code
Podcast Description
PMI CEO Pierre Le Manh takes listeners inside real stories of organizational transformation from sectors and regions across the globe. Join us for candid conversations with top leaders in transformation as they give a behind-the-scenes look into the strategic and digital innovation driving their journeys, their lessons learned and the professional skills needed for success.
Podcast Insights
Content Themes
The podcast focuses on themes such as organizational transformation, digital innovation, and leadership insights, with episodes that explore significant events like the U.S. moon landing and the evolution of the aerospace sector, illustrating how top leaders navigate change and embrace technology.

PMI CEO Pierre Le Manh takes listeners inside real stories of organizational transformation from sectors and regions across the globe. Join us for candid conversations with top leaders in transformation as they give a behind-the-scenes look into the strategic and digital innovation driving their journeys, their lessons learned and the professional skills needed for success.
In this episode of The Shift Code Podcast, host Pierre Le Manh is joined by Ernesto Pagano, a Managing Director and Senior Partner at Boston Consulting Group (BCG), to share insights on the real-world implementation of AI across industries, focusing on transformation challenges, organizational approaches, and practical success factors.
What You’ll Learn:
- Why AI transformation is 10% technology, 20% tools/processes, and 70% change management
- How to balance centralized and decentralized approaches to AI implementation for maximum innovation and scalability
- The critical factors driving successful AI adoption across support functions versus core business operations
- Why responsible AI governance and data infrastructure are fundamental to transformation success
- How to adapt project management approaches for AI initiatives
Ernesto Pagano is a core member of the Technology, Media & Telecommunication practice at Boston Consulting Group, and leads the firm’s media work globally. Since joining BCG in 2009, Ernesto has advised clients on growth strategy, innovation, operating model transformation, and organizational design. Ernesto has deep experience in media, information services, and education/upskilling. In 2015, Ernesto was a BCG Ambassador in the Middle East, helping grow the local media and public sector business. Prior to joining BCG, Ernesto was an investment banker with Merrill Lynch in London and Hong Kong, as part of the mergers and acquisitions team.
Episode Resources:

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