“Back to Basics” with Rachael Nemeth
“Back to Basics” with Rachael Nemeth
Podcast Description
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
Podcast Insights
Content Themes
The podcast covers crucial themes in hospitality, such as workforce management, training practices, and innovative technologies like AI. Specific episode examples include discussions on building a people-first culture in the service industry and the impact of AI on training for frontline workers, focusing on practical solutions for current industry challenges.
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today’s workforce.
In this episode of Back to Basics, we sit down with Aaron Noveshen, Founder and CEO of Starbird Chicken, and one of the leading innovators in fast casual dining.
Aaron shares how Starbird is rethinking people development in one of the most competitive hiring markets—from building an internal leadership pipeline, to implementing transparent pay bands, to offering unique education and ownership opportunities for team members.
With a career that spans founding The Culinary Edge and co-founding Pacific Catch and World Wrapps, Aaron brings a rare blend of culinary creativity and operational excellence to the conversation.
Chapters
00:00 The Journey of Aaron Noveshen
04:46 Innovating People Development in Restaurants
09:37 Attracting and Retaining Talent
13:13 Transparency and Economic Mobility
18:45 The Role of Technology in Modern Restaurants
23:10 Investing in People Development
26:37 Lessons from Early Career Experiences
About Us
Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business.
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