Commerce Beyond Borders
Commerce Beyond Borders
Podcast Description
A future-forward perspective on the rapidly evolving world of commerce and global growth strategies, “Commerce Beyond Borders” provides critical insights, innovative tactics and transformative trends shaping the future of global commerce.
Podcast Insights
Content Themes
The podcast delves into themes such as AI innovation, the electric vehicle revolution, digital retail transformation, and the evolving landscape of emerging markets. Specific episodes explore China's AI advancements with experts like Dan Wong, the rise of Chinese EV manufacturers and their impact on traditional automotive markets featuring Tu Le, and the balance of technology and human interaction in retail discussed by Carl Boutet.
Hosted by Renee Hartmann and Chris Baker, Commerce Beyond Borders is a future-forward perspective on the rapidly evolving world of commerce and global growth strategies, providing critical insights, innovative tactics and transformative trends shaping the future of global commerce.
Dr. Sumit Mitra is CEO of Tesco Business Solutions and Tesco India, overseeing a team that spans payroll and finance to AI, property, supply chain, and customer contact — serving 90 million shopping trips a week.
In this episode he gives us an inside look at how Tesco is applying AI across the business, what’s actually delivering results, and what India’s retail revolution is signalling for the rest of the world.
We cover:
- What Tesco Business Solutions actually does — and why the CEO calls it Tesco’s key competitive differentiator
- How Tesco structures AI into three buckets and why prioritisation matters more than technology
- The 50K / 60-day rule: how they cut failing projects before ego gets in the way
- Real AI use cases delivering triple-digit million returns in cash flow and personalisation
- Why AI for operations means reimagining the whole process, not automating a step
- India’s leap from kirana stores straight to quick commerce — and what’s driving it
- Whoosh, Tesco’s 30-minute delivery service, already a £400M business
- Omnisol: how Tesco is now taking its proprietary AI tools to market for other retailers
Guest: Dr. Sumit Mitra, CEO, Tesco Business Solutions & Tesco India Hosts: Renee Hartmann & Chris Baker
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