Connected Conversations In Insurance
Connected Conversations In Insurance
Podcast Description
Connected Conversations in Insurance – A Canopy Connect Podcast
Welcome to Connected Conversations in Insurance, the podcast by Canopy Connect where we dive into the stories, strategies, and technology shaping the future of the insurance industry. Each episode, we sit down with top agents, industry leaders, and innovators to discuss the challenges they face, the solutions they’ve found, and how they’re streamlining their processes to better serve clients.
Podcast Insights
Content Themes
The podcast focuses on themes such as insurtech innovations, industry challenges, and the evolution of client services within insurance. Episodes feature discussions on topics like agency transformation, technology integration, and best practices for enhancing customer experiences, with specific examples like insights from leaders such as Austin Moorhead and C.J. Hutsenpiller.

Connected Conversations in Insurance – A Canopy Connect Podcast
Welcome to Connected Conversations in Insurance, the podcast by Canopy Connect where we dive into the stories, strategies, and technology shaping the future of the insurance industry. Each episode, we sit down with top agents, industry leaders, and innovators to discuss the challenges they face, the solutions they’ve found, and how they’re streamlining their processes to better serve clients.
Staying Nimble: Adaptability as Your Greatest Competitive Advantage — Showna Jones
In this episode of Connected Conversations (Canopy Connect podcast, Women in Insurance), host Carrie interviews Showna Jones, who spent over 20 years in insurance—primarily in claims, catastrophe, and compliance—after serving in the U.S. Army as a medic.
Showna shares how an accumulation of corporate experiences and a pivotal conversation with an agency owner led her to launch Timeless Insurance Agency in Hampton Roads, Virginia, then quickly grow by acquiring a retiring colleague’s agency and earning key carrier appointments. She frames adaptability as a deliberate choice to pursue growth before it’s forced, built through stretching yourself, networking, mentorship, and community groups like CPCU and NAIFA. Showna discusses navigating male-dominated environments, redefining success as control and well-being, and encouraging women to get comfortable being uncomfortable and trust that no experience is wasted.
Connect with Showna:
LinkedIn: https://www.linkedin.com/in/showjones/
Phone Number: 757-324-3747
Timeless Insurance Agency: https://timelessinsuranceagency.com/

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