The Puzzle Factory

The Puzzle Factory
Podcast Description
The Puzzle Factory - Powered by NZ Trade Group
Welcome to The Puzzle Factory, the podcast where we piece together the secrets to running a successful electrical business. Hosted by Alex, an electrician by trade, and Tait, a business leadership and management expert, this show offers a unique blend of industry expertise and entrepreneurial insight.
Each episode, Alex and Tait dive into the ins and outs of the electrical trade, sharing practical tips, valuable knowledge, and real-world experiences. From business strategies to leadership skills, they explore how to effectively manage an electrical business. Alongside expert guest speakers from the industry, they’ll discuss everything from technical skills to customer relationships and more, offering listeners the tools they need to thrive in this dynamic field.
Whether you’re an electrician just starting out or an established business or someone curious about the challenges and opportunities within the electrical industry, The Puzzle Factory is your go-to source for insight, inspiration, mixed in with some bants and hearty discussion. Tune in and let’s build something great, one piece at a time.
Disclaimer:
This podcast is for entertainment only and may contain explicit content. The views expressed are those of the hosts and guests, and not professional advice. Listener discretion is advised.
Podcast Insights
Content Themes
The podcast focuses on the electrical trade and entrepreneurship, discussing various topics including business strategies, leadership skills, and customer relationship management. Episodes cover practical tips like conducting SWOT analyses and practical stories from guests such as successful electrical business owners and experts in related fields.

The Puzzle Factory – Powered by NZ Trade Group
Welcome to The Puzzle Factory, the podcast where we piece together the secrets to running a successful electrical business. Hosted by Alex, an electrician by trade, and Tait, a business leadership and management expert, this show offers a unique blend of industry expertise and entrepreneurial insight.
Each episode, Alex and Tait dive into the ins and outs of the electrical trade, sharing practical tips, valuable knowledge, and real-world experiences. From business strategies to leadership skills, they explore how to effectively manage an electrical business. Alongside expert guest speakers from the industry, they’ll discuss everything from technical skills to customer relationships and more, offering listeners the tools they need to thrive in this dynamic field.
Whether you’re an electrician just starting out or an established business or someone curious about the challenges and opportunities within the electrical industry, The Puzzle Factory is your go-to source for insight, inspiration, mixed in with some bants and hearty discussion. Tune in and let’s build something great, one piece at a time.
Disclaimer:
This podcast is for entertainment only and may contain explicit content. The views expressed are those of the hosts and guests, and not professional advice. Listener discretion is advised.
In this episode of The Puzzle Factory, Alex talks with Sam Groombridge, co‑founder of Big Bang Energy Solutions, a family‑run HVAC and electrical design company servicing Whangārei through to the Bay of Islands.
Sam’s story is unique:
Despite being colour blind and not a qualified electrician, Sam has built a reputation for clever design and out‑of‑the‑box innovation that keeps customers coming back.
How Big Bang Energy Solutions grew from a small start‑up into a trusted Mitsubishi Electric installer specialising in ducted and split‑system heat pumps, hot water solutions, and energy‑efficient systems.
Why going the extra mile on every job—from transparent communication to smarter system layouts—sets them apart in a competitive market.
The latest HVAC and energy‑efficiency trends every Kiwi homeowner and business should know.
This episode is packed with real‑world business lessons and actionable insights for tradespeople and anyone considering HVAC or solar solutions for their property.

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.