All AI, No BS
Podcast Description
How do you predict the unpredictable? In this episode, we dive into the fascinating world of AI in 2025. From groundbreaking advancements to unexpected twists, we explore what’s on the horizon for artificial intelligence this year. Who stands to gain from these changes? What industries will be disrupted? And how can we prepare for the unexpected? Tune in while Kathy, Laurent, and Constantine offer expert insights, bold predictions, and thought-provoking discussions on the future of AI.
Podcast Insights
Content Themes
This podcast delves into the rapidly evolving world of AI, covering major topics such as groundbreaking advancements in technologies like DeepSeek and Stargate, industry disruptions, and future predictions for 2025. Specific episodes explore the potential impacts of AI on various sectors and strategies for businesses to adapt to these changes.
How do you predict the unpredictable? In this episode, we dive into the fascinating world of AI in 2025. From groundbreaking advancements to unexpected twists, we explore what’s on the horizon for artificial intelligence this year. Who stands to gain from these changes? What industries will be disrupted? And how can we prepare for the unexpected? Tune in while Kathy, Laurent, and Constantine offer expert insights, bold predictions, and thought-provoking discussions on the future of AI.
Voice is back. But not in the way people think.
It’s showing up everywhere again. AI assistants, contact centers, customer service flows that are suddenly more conversational. At first, you think it feels like we’ve moved past IVR’s and rigid menus…
But underneath, it is still messy.
In this episode or All AI, No BS, we dig into what’s really happening in voice right now. Not the hype, the real version.
Voice isn’t just a UI change. It forces you to deal with things people don’t usually think about, like training the AI to work in your domain, or helping agents or customers understand the difference.
Then there’s the tough stuff: identity, deepfakes, and what happens when you use voice as your password- is this really proof of who you are?
We’re heading into a world where voice becomes the front door for a lot of experiences. And this is where customer experience can finally show what it’s made of.
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