Direct from the Expo
Direct from the Expo
Podcast Description
Direct from the Expo is your front-row seat to the latest innovations shaping the future of workspaces, workplace collaboration, and communication. Hosted by Craig Durr, Chief Analyst and Founder of The Collab Collective, this podcast brings you exclusive conversations with industry leaders—VPs, SVPs, CTOs, and other key decision-makers—right from the expo floor.
Each episode dives into the cutting-edge products, solutions, and strategies that will transform how businesses connect, collaborate, and operate. Whether it’s advancements in AI-driven workplace technology, AV & IT integration, or smart office solutions, this is where you’ll hear firsthand insights from the companies leading the charge.
If you want to stay ahead of the curve and understand the trends shaping the modern workplace, tune in to Direct from the Expo—where innovation meets conversation.
Podcast Insights
Content Themes
The podcast explores themes such as workplace collaboration, AI-driven solutions, and smart office technologies. Each episode dives into specific advancements and strategies, featuring discussions like how Shure is enhancing meetings with AI-driven audio solutions and HP | Poly's innovations for improving human connections in workspaces. Focus areas include AV & IT integration and the evolution of meeting technologies.
Direct from the Expo is your front-row seat to the latest innovations shaping the future of workspaces, workplace collaboration, and communication. Hosted by Craig Durr, Chief Analyst and Founder of The Collab Collective, this podcast brings you exclusive conversations with industry leaders—VPs, SVPs, CTOs, and other key decision-makers—right from the expo floor.
Each episode dives into the cutting-edge products, solutions, and strategies that will transform how businesses connect, collaborate, and operate. Whether it’s advancements in AI-driven workplace technology, AV & IT integration, or smart office solutions, this is where you’ll hear firsthand insights from the companies leading the charge.
If you want to stay ahead of the curve and understand the trends shaping the modern workplace, tune in to Direct from the Expo—where innovation meets conversation.
On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Theresa Larkin and Michelle Couture of Zoom. Recorded live at Enterprise Connect 2026, the conversation explores Zoom’s vision for a “System of Action” and how AI is reshaping both employee and customer experiences across the enterprise.
Theresa and Michelle unpack how Zoom is bridging structured and unstructured data—connecting conversations, workflows, and enterprise systems—to reduce friction and drive meaningful business outcomes. They also highlight major announcements across Zoom Workplace and Contact Center, including AI Companion enhancements, agent-building capabilities, and new CX orchestration and insights tools designed for modern work environments.
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