Mapping Healthcare
Mapping Healthcare
Podcast Description
Mapping Healthcare is a radio show and podcast where a medic with a map explores ways in which people around the globe make the world of healthcare better and what we can learn from them. The host is a UC Davis pediatrician, medical educator, and researcher who leads healthcare improvement efforts to help people access high-quality healthcare and stay healthy. Episodes wrap up with us learning a little bit about the place our guest lives or works in. Intro and outro music is by an artist from the city or region featured on the episode. All past episodes are archived below. Find Mapping Healthcare on Apple Podcasts, Spotify, or wherever you get your podcasts.
Podcast Insights
Content Themes
The podcast focuses on enhancing healthcare quality through various lenses, with topics including patient experience metrics, the role of artificial intelligence in clinical settings, healthcare disparities related to demographic factors, and innovative communication strategies to ensure patient safety. For instance, episodes explore specific case studies like the use of AI in Boston to improve clinical efficiency or understanding patient experience in Argentina.

Mapping Healthcare is a radio show and podcast where a medic with a map explores ways in which people around the globe improve the world of healthcare and what we can learn from them. The host is a physician, medical educator, and researcher who leads programs that help health systems deliver high-quality healthcare. All past episodes are archived below. Find Mapping Healthcare on Apple Podcasts, Spotify, or wherever you get your podcasts.
Mapping Healthcare is the winner of the:
2025 Peter and Marion London Global Learning Expansion Grant, University of California Davis Global Affairs
2026 eHealthcare Leadership Awards, Platinum Award for Best Healthcare Podcast
A hospital team launches a promising healthcare quality improvement project, achieves great short-term wins, but as soon as the pilot ends or the champion leaves, momentum vanishes. Why do so many healthcare quality improvement projects stall after initial success? In this episode, Amar Shah helps us explore how health systems can move beyond isolated projects to build continuous improvement systems at scale. We trace the evolution of healthcare quality, from early inspection models, the Theory of Bad Apples, and the trap of projectitis, to building learning health systems across complex health networks.
References:
- Baker GR. The Roles of Leaders in High-Performing Health Care Systems. The King’s Fund; 2011.
- Batalden PB, Davidoff F. What is “quality improvement” and how can it transform healthcare? Qual Saf Health Care. 2007;16(1):2-3.
- Berwick DM. Continuous improvement as an ideal in health care. N Engl J Med. 1989;320(1):53-56.
- Dixon-Woods M, Bosk CL, Aveling EL, Goeschel CA, Pronovost PJ. Explaining Michigan: developing an ex post theory of a quality improvement program. Milbank Q. 2011;89(2):167-205.
- Dixon-Woods M, McNicol S, Martin G. Ten challenges in improving quality in healthcare: lessons from the Health Foundation’s programme evaluations and relevant literature. BMJ Qual Saf. 2012;21(10):876-884.
- Donabedian A. Evaluating the quality of medical care. Milbank Mem Fund Q. 1966;44(3 Pt 2):166-203.
- Kaplan HC, Provost LP, Froehle CM, Margolis PA. The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement. BMJ Qual Saf. 2012;21(1):13-20.
- Lukas CV, Holmes SK, Cohen AB, Restuccia J, Cramer IE, Shwartz M, Charns MP. Transformational change in health care systems: an organizational model. Health Care Manage Rev. 2007;32(4):309-320.
- McCannon CJ, Berwick DM, Massoud MR. The science of large-scale change in global health. JAMA. 2007;298(16):1937-1939.
- Williams DM, Norman CL, Provost LP. Quality as an organizational strategy: building a system of improvement. Front Health Serv. 2026;6:1726688.

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