The 1840 Podcast
The 1840 Podcast
Podcast Description
Taking a look at all things relating to Howarth Timber & Building Supplies and the merchanting industry.
We’ll catch up with staff, suppliers, customers and hear all of the stories that make Howarth your merchant of choice.
Get involved and let us know your thoughts.
Podcast Insights
Content Themes
The podcast covers various themes related to Howarth Timber & Building Supplies, including staff experiences, customer stories, branch highlights, and industry history. For instance, episodes delve into the daily routines of regional managers and the insightful history of Howarth Timber, highlighting challenges faced during career transitions and the company's evolution over time.
Taking a look at all things relating to Howarth Timber & Building Supplies and the merchanting industry.
We’ll catch up with staff, suppliers, customers and hear all of the stories that make Howarth your merchant of choice.
Get involved and let us know your thoughts.
Host: Paul Bullivant
Guest: Audrey Bodman
Speaking to people on the telephone has largely been replaced by Whatsapp and endless texts, but in the workplace it is still an art worth mastering. Audrey tells Paul how she goes about training people to get the most out of telephone conversations, from the start to the end of calls.
Audrey trains people in sales, customer service and employer engagement and sees the difference that confidence and success on the telephone gives both businesses and individuals. And, it’s all to do with mindset.
Disclaimer
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