Raising the roof
Raising the roof
Podcast Description
Join us as we tackle topical issues head on, in the housing world and beyond. Hosted by Nick Atkin, CEO at Yorkshire Housing, plus a series of special guests.
Podcast Insights
Content Themes
The podcast covers a range of themes related to housing, social issues, workplace culture, and sustainability. Topics include government policies impacting housing, workplace change management, the implications of AI in business, sustainable living practices, and diversity in workplaces. Episodes feature in-depth discussions on increasing energy efficiency in homes and creating positive workplace environments.
Join us as we tackle topical issues head on, in the housing world and beyond. Hosted by Nick Atkin, CEO at Yorkshire Housing, plus a series of special guests.
For the final episode of this season’s Raising the Roof, we got an insight into the inner workings of customer experience (CX) at Octopus Energy from Pete Miller, Co-founder and Head of Customer Experience.
Pete shares how Octopus Energy has gone from a start-up challenger in the energy sector to one of the UK’s most talked-about brands by putting customers at the heart of everything it does, focusing on what customers really need and making the small moments matter.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.