My Favourite CX
My Favourite CX
Podcast Description
Sharing some positivity from the world of Customer Experience, tune in to hear tales of wonderful experiences from a wide ranges of voices interviewed by Chris Holt.
Podcast Insights
Content Themes
The podcast focuses on customer experience, with episodes showcasing individual experiences and insights from industry professionals. Topics include personal anecdotes around customer service excellence, such as the refrigerator incident shared by Sarah Caminiti and international experiences narrated by Craig Stoss.
Sharing some positivity from the world of Customer Experience, tune in to hear tales of wonderful experiences from a wide ranges of voices interviewed by Chris Holt.
For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk
CX industry stalwart Rob Dwyer drops into the virtual My Favourite CX studio to share his experiences, hopes & dreams for customer experience. From a complete career change after the 2008 recession, to being a leading thought leader in the world of CX, Rob brings a great amount of insight to the podcast.
He then shares one of his favourite customer experiences & just how valued Lego make him feel as a customer.
To connect with Rob, find him on LinkedIn at https://www.linkedin.com/in/j-robert-dwyer/. Rob can also be found hosting the Next in Queue podcast on all major platforms.
For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/
Disclaimer
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