My Favourite CX
My Favourite CX
Podcast Description
Sharing some positivity from the world of Customer Experience, tune in to hear tales of wonderful experiences from a wide ranges of voices interviewed by Chris Holt.
Podcast Insights
Content Themes
The podcast focuses on customer experience, with episodes showcasing individual experiences and insights from industry professionals. Topics include personal anecdotes around customer service excellence, such as the refrigerator incident shared by Sarah Caminiti and international experiences narrated by Craig Stoss.
Sharing some positivity from the world of Customer Experience, tune in to hear tales of wonderful experiences from a wide ranges of voices interviewed by Chris Holt.
For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk
In this episode we are joined by the wonderful James Diel from Capacity who talked about where they are seeing changes in the CX landscape at Capacity before sharing a great shopping experience.
To connect with James head to LinkedIn: https://www.linkedin.com/in/james-diel-aa0b089/
For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/
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