The CommUnity Lab
The CommUnity Lab
Podcast Description
Welcome to the CommUnity Lab Podcast!
Dive into the fascinating world of professional communication research and its application with host Danny, an enthusiastic communication and management scholar at HEC Montréal, Canada.
Through insightful and personal conversations with renowned (academic) experts, we explore varying topics in the realm of professional communication, such as internal and leadership communication, PR, CSR-, or DEI communication. Whether you're a practitioner, student, or curious mind, join us for thought-provoking "Lab Talks" that blend academic research with practical applications — served with a touch of humor and a passion for knowledge transfer and connection.
Podcast Insights
Content Themes
The podcast focuses on professional communication topics including internal and leadership communication, public relations, corporate social responsibility, and diversity, equity, and inclusion communication. Episode examples include discussions on employee appreciation's impact on retention, handling complaints effectively, and exploring communication key performance indicators, all presented with five curated scientific references per episode for deeper understanding.

Welcome to the CommUnity Lab Podcast!
Dive into the fascinating world of professional communication research and its application with host Danny, an enthusiastic communication and management scholar at HEC Montréal, Canada.
Through insightful and personal conversations with renowned academic experts, we explore varying topics in the realm of professional communication, such as organizational, internal, and leadership communication, PR, CSR, or DEI communication. Whether you’re a practitioner, student, or curious mind, join us for thought-provoking “Lab Talks” that blend academic communication research with practical applications — served with a touch of humor and a passion for knowledge transfer and connection.
Welcome to The CommUnity Lab! The knowledge transfer podcast, where we dive deep into the fascinating world of professional communication research and its application. Hosted by Danny (Daniel Wolfgruber), this podcast brings together leading scholars to explore how communication shapes workplaces, relationships, and society at large.
Today’s guest is Tomi Laapotti from the University of Vaasa, Finland. In this Lab Talk, we explore the role of artificial intelligence in organizational communication and everyday work practices. Together, we unpack what artificial intelligence actually is, how Generative AI and Large Language Models differ from other forms of AI, and why algorithms are not just tools but active participants in organizing. Drawing on recent research, Tomi discusses ripple effects of human–AI interaction in the workplace, the risks and biases hidden in AI “black boxes,” and what all this means for communication professionals and leaders alike. A timely conversation for anyone navigating work, organizing, and communication in general, in an increasingly algorithmic world.
Want to explore more? Here are five scientific publications related to today’s episode:
Alaimo, C., & Kallinikos, J. (2021). Organizations decentered: Data objects, technology and knowledge. Organization Science, 33(1), 19-37. https://doi.org/10.1287/orsc.2021.1552
Einola, K., & Khoreva, V. (2022). Best friend or broken tool? Exploring the co-existence of humans and artificial intelligence in the workplace ecosystem. Human Resource Management, 62(1), 117-135. https://doi.org/10.1002/hrm.22147.
Hicks, M. T., Humphries, J., & Slater, J. (2024). ChatGPT is bullshit. Ethics and Information Technology 26, 38. https://doi.org/10.1007/s10676-024-09775-5.
Laapotti, T. & Raappana, M. (2022). Algorithms and organizing. Human Communication Research, 48(3), 491–515. https://doi.org/10.1093/hcr/hqac013
Pelevina, N.-M., Sihvonen, T., Rousi, R., Laapotti, T., & Mikkola, H. (2025). Finlandised electobots and the distortion of collective political memory. Memory, Mind & Media, 4, e26. https://doi.org/10.1017/mem.2025.10022
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Let’s decode the way we (try to) connect, one conversation at a time!

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