Multifamily Elevated
Multifamily Elevated
Podcast Description
We dig into the "How" and the "Who" of Elevated Operations. From Centralization, Tech Stack, Leadership, Development, Acquisitions, Operations, Marketing, Facilities, CX and everything in between, we dig into the do's and don'ts of running and growing a successful multifamily business.
Podcast Insights
Content Themes
The podcast covers a variety of topics including leadership strategies, employee engagement, operational excellence, mentorship, and the challenges facing affordable housing. Specific episodes examine issues like mental health barriers in communities, the transition from aggressive sales tactics to relationship-building, and the importance of hiring the right personnel through intentional strategies.

We dig into the “How” and the “Who” of Elevated Operations. From Centralization, Tech Stack, Leadership, Development, Acquisitions, Operations, Marketing, Facilities, CX and everything in between, we dig into the do’s and don’ts of running and growing a successful multifamily business.
In this conversation, Suzanne Hopson and Krista Wilson delve into the complexities of budgeting in the multifamily industry. They discuss the challenges faced by property managers, the importance of accurate forecasting, and the role of technology in simplifying the budgeting process. Krista shares insights on the significance of collaboration and the need for effective tools that can enhance the budgeting experience. The discussion also touches on the future of budgeting with AI and the importance of change management in adopting new systems.
Budgeting is more than just numbers; it's a collaborative process.
Excel is not suitable for enterprise-level budgeting.
Key person risk can hinder the budgeting process.
Forecasting should be a continuous process, not just a seasonal task.
Understanding key drivers is essential for effective budgeting.
Transparency in data leads to better decision-making.
The right tools can simplify the budgeting process.
Change management is crucial for successful implementation.
AI can enhance the budgeting experience by providing insights.
Property managers play a vital role in the budgeting process.
00:00 Introduction to Budgeting in Multifamily
02:56 The Pain Points of Budgeting
05:55 The Role of Property Managers in Budgeting
11:51 The Importance of Forecasting
17:44 Understanding Key Drivers in Budgeting
23:54 Simplifying the Budgeting Process
30:42 The Future of Budgeting with AI
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