MSP Owner
MSP Owner
Podcast Description
MSP Owner explores the journeys of managed service providers (MSPs) and IT business owners, uncovering their founding stories, challenges, and pivotal decisions that shaped their success. Hosted by Ben Tiggelaar, the show draws on his experience, including the acquisitions of DataTel and Genuine Technology, to share actionable advice, inspiring stories, and lessons learned. Whether you're an industry veteran, aspiring owner, or curious about IT services, MSP Owner offers a firsthand look at what it takes to thrive in this dynamic field.
Podcast Insights
Content Themes
This podcast delves into the journeys of MSP owners, covering topics such as entrepreneurship, operational challenges, leadership development, and industry shifts. Examples of episodes include Brian Hoppe discussing the value of peer groups in the IT business, Marco Hernandez detailing the importance of personalized client relationships as a solo MSP, and Dustin Bolander sharing lessons learned from managing partnerships and growth in the MSP landscape.
MSP Owner explores the journeys of managed service providers (MSPs) and IT business owners, uncovering their founding stories, challenges, and pivotal decisions that shaped their success. Hosted by Ben Tiggelaar, the show draws on his experience, including the acquisitions of DataTel and Genuine Technology, to share actionable advice, inspiring stories, and lessons learned. Whether you’re an industry veteran, aspiring owner, or curious about IT services, MSP Owner offers a firsthand look at what it takes to thrive in this dynamic field.
In this episode of the MSP Owner Podcast, Ben Tiggelaar sits down with Annette Slavik, President of Prodigy Complete IT Solutions in Tampa Bay.
Annette’s path into IT wasn’t typical. She started her career as an elementary school teacher before stepping into managed IT services — and today she runs a ~$950K MSP supporting roughly 750 endpoints across a focused client base.
In this conversation, Annette shares:
• What it’s like building an MSP without a traditional technical background
• Why referrals alone aren’t a real growth strategy
• The shift from reactive word-of-mouth to intentional marketing
• Lessons from operating in a male-dominated industry
• How education, positioning, and visibility impact MSP growth
• Pricing, peer groups, and pushing past comfort zones as an owner
This episode is especially relevant for MSP owners in the $500K–$5M range who are thinking seriously about growth, positioning, and long-term strategy.
If you’re building or scaling a managed service provider, this conversation offers a practical look at what it actually takes to compete in today’s market.
Title: Classroom Teacher to MSP President (Annette Slavik at Prodigy Complete IT Solutions)
Subscribe to email list for future episodes: https://mspowner.aweb.page/p/b75b0b01-5300-477e-b0f1-0de6d899a18d
MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it’s capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.