MSP Owner

MSP Owner
Podcast Description
MSP Owner explores the journeys of managed service providers (MSPs) and IT business owners, uncovering their founding stories, challenges, and pivotal decisions that shaped their success. Hosted by Ben Tiggelaar, the show draws on his experience, including the acquisitions of DataTel and Genuine Technology, to share actionable advice, inspiring stories, and lessons learned. Whether you're an industry veteran, aspiring owner, or curious about IT services, MSP Owner offers a firsthand look at what it takes to thrive in this dynamic field.
Podcast Insights
Content Themes
This podcast delves into the journeys of MSP owners, covering topics such as entrepreneurship, operational challenges, leadership development, and industry shifts. Examples of episodes include Brian Hoppe discussing the value of peer groups in the IT business, Marco Hernandez detailing the importance of personalized client relationships as a solo MSP, and Dustin Bolander sharing lessons learned from managing partnerships and growth in the MSP landscape.

MSP Owner explores the journeys of managed service providers (MSPs) and IT business owners, uncovering their founding stories, challenges, and pivotal decisions that shaped their success. Hosted by Ben Tiggelaar, the show draws on his experience, including the acquisitions of DataTel and Genuine Technology, to share actionable advice, inspiring stories, and lessons learned. Whether you’re an industry veteran, aspiring owner, or curious about IT services, MSP Owner offers a firsthand look at what it takes to thrive in this dynamic field.
Title: Elmo Taddeo (Parachute Technology): The Power of Letting Go & Delegating
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MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it’s capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Elmo Taddeo, CEO of Parachute Technology, is here to share his journey from a psychology major to running a thriving managed service provider in California, pulling in $11.5 million annually with a team of about 70. The chat dives deep into the transition many tech owners struggle with: moving from the nitty-gritty of engineering to the bigger picture of business ownership. Elno’s got wisdom to offer about scaling a company, the importance of delegation, and how to shake off the ‘do-it-all’ mentality that so many of us cling to. He talks about the challenges of hiring and letting go, plus how essential it is to surround yourself with the right people who can help carry the load. From his perspective, the journey of an MSP owner isn’t just about tech; it’s about people, culture, and finding that sweet spot of growth without losing your mind.
Takeaways:
- In today’s episode, we dive deep into Elmo Taddeo’s journey building a successful MSP and the lessons learned along the way.
- Elmo emphasizes the importance of transitioning from a technical mindset to a business owner mindset for MSP growth, and where most owners get stuck
- Hiring your first employee is a pivotal moment for MSP owners, marking the shift from solo to team.
- Delegation is vital; learning to let go and trust others is key for scaling your business effectively.
- Finding the right business framework like EOS can create structure and accountability in your organization, making life a lot easier.
- Understanding your company’s growth stage helps in making strategic hires and ensuring you’re not overstaffed for your revenue.

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