Vital Conversations

Vital Conversations
Podcast Description
Tim Coan of Focus Solutions meets with physician-practice leaders to learn about their business, what they do, and the roles IT and data play in it.
Podcast Insights
Content Themes
The podcast covers a range of themes including the modernization of electronic health records (EHRs), home-based primary care for seniors, and operational excellence in healthcare. Episodes feature discussions on topics like Healthie's innovative EHR platform aimed at improving behavioral health and nutrition care, the benefits of home-based medicine with Dr. Chumley, and the importance of process optimization with Kelly Poole, emphasizing practical solutions and insights into real-world healthcare challenges.

Tim Coan of Focus Solutions meets with physician-practice leaders to learn about their business, what they do, and the roles IT and data play in it.
In this episode, host Tim Coan sits down with Pete Martinez, a Vice President of Revenue Cycle Management (RCM) at National Partners in Healthcare, to unpack what happens when private equity (PE) meets healthcare operations.
They explore:
How private equity deals disrupt RCM processes
Why RevCycle gets misunderstood as just “finance”
Common mistakes made post-acquisition
How front desk attrition leads to massive revenue leaks
The importance of aligning operations and RCM
Key KPIs CFOs and RCM leaders must track
Why SOPs often fail in scaling physician practices
Pete’s new training platform: AskCWS.com – built to strengthen RevCycle teams everywhere
Whether you’re a CFO new to healthcare, a RevCycle leader navigating PE ownership, or someone trying to stop revenue leaks, this conversation is packed with insights, strategy, and tools you can act on today.

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