The Scene Room

The Scene Room
Podcast Description
The Scene Room Podcast delves into the performing arts’ evolution, focusing on innovative marketing, leadership, and the importance of collaboration. With a keen eye on audience trends and cultural shifts, we explore how artists and organizations are connecting with communities, shaping the future, and redefining what it means to engage and inspire.
Podcast Insights
Content Themes
This podcast explores key topics in the performing arts, including innovative marketing strategies, community collaboration, and the evolution of audience engagement. For example, episodes delve into the role of emotional resonance in marketing classical music or how augmented reality can enhance opera accessibility, highlighting the intersection of traditional artistry and modern technology.

The Scene Room Podcast spotlights the movers and makers redefining the performing arts—focusing on innovative marketing, leadership, and the importance of collaboration. Hosted by Elizabeth (Lizzie) Bowman, with a keen eye on audience trends and cultural shifts, the goal is to explore how artists and organizations are connecting with communities, shaping the future, and redefining what it means to engage and inspire.
The arts sector has seen a steady decline in audience attendance over the past four decades. Yet many organizations continue relying on traditional marketing strategies that speak primarily to insiders—those already familiar with their art forms—rather than reaching new, curious audiences.
Ruth Hartt is challenging this paradigm with a forward-thinking, audience-first approach to arts marketing. With a unique background as both a professional opera singer and a business innovation expert, she introduces Harvard Business School professor Clayton Christensen’s influential “jobs to be done” framework—a groundbreaking theory of consumer behavior—as a powerful tool for audience growth.
Instead of targeting demographics or promoting artistic features, Ruth urges arts leaders to understand what people are really seeking—stress relief, connection, inspiration—and position the arts as a way to meet those needs. It’s not about diluting artistic excellence; it’s about creating relevant, resonant entry points for a broader public.
With examples like the Peabody Essex Museum’s “Escape the Algorithm” campaign, Ruth shows how this shift in perspective opens the door to entirely new audience segments. She also tackles common resistance to the idea of “customers,” arguing that it’s not about commercialization—it’s about making the transformative power of art accessible and relatable.
Whether you’re an artist, marketer, administrator, or advocate, this conversation is a practical and inspiring guide to reimagining arts marketing and revitalizing cultural participation.
All episodes are also available in video form on our YouTube Channel. All episodes are hosted by Elizabeth (Lizzie) Bowman.
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Visit TheSceneRoom.com for more information.

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