Summary In this episode of the Future Shapers podcast, Tod Gimbel speaks with Dr. Willy LeGrand about the intersection of sustainability and the hospitality industry. They explore the vast scope of tourism, the responsibilities of travelers, and the changing attitudes towards sustainable practices. The conversation delves into the motivations behind adopting sustainable practices in hospitality, the role of technology and AI in enhancing travel experiences, and the importance of education in fostering responsible tourism. Dr. LeGrand emphasizes the need for a collective effort to ensure that tourism benefits both the environment and local communities.

Key takeaways:

• Sustainability in hospitality is about taking responsibility for our actions.
• The hospitality industry encompasses a wide range of sectors beyond just hotels.
• Tourism can have significant environmental and social impacts.
• Travelers today are more informed and expect sustainable practices.
• Education is crucial for fostering responsible tourism behaviors.
• Sustainability often intersects with risk management in hospitality.
• Technology can drive positive change in the hospitality sector.
• AI has the potential to enhance travel experiences and promote sustainability.
• The hospitality industry must adapt to changing consumer expectations.
• Collective action is necessary for the future of sustainable tourism.

• Exploring Sustainability in Hospitality
• The Impact of Tourism on the Environment

• “We need education on being good tourists.”
• “Sustainability is about risk management.”
• “We need to harmonize human ingenuity and AI.”