The GBQ Podcast By The PGA
The GBQ Podcast By The PGA
Podcast Description
Hosted by Sarah StirkGBQ is the hallmark of quality in golf business journalism. We tackle the biggest issues in the game and speak to the movers and shakers in the golf industry. Make sure you get your data-led intel from GBQ Hosted on Acast. See acast.com/privacy for more information.
Podcast Insights
Content Themes
Content covers various themes including golf equipment innovation, course architecture, and industry challenges. Episodes feature discussions on topics such as the evolution of golf technology with Alan Hocknell, the future of golf course design with Martin Ebert, and the significance of greenkeeping education with Sami Strutt.
Hosted by Sarah Stirk
GBQ is the hallmark of quality in golf business journalism. We tackle the biggest issues in the game and speak to the movers and shakers in the golf industry. Make sure you get your data-led intel from GBQ
Hosted on Acast. See acast.com/privacy for more information.
In this episode of The GBQ Podcast, host Sarah Stirk sits down with Seamus Coen, General Manager of Rusacks St Andrews Hotel. During their discussion, we learn:
- The importance of hospitality, leadership, and teamwork in creating a world-class experience for guests
- How communication and recognition empowers his team to deliver exceptional service
- How focusing on attitude and a willingness to go the extra mile creates a positive team culture
- Why the Rusacks must continually innovate and improve to maintain the hotel’s reputation and success
For many, it is THE golf hotel. Look at any iconic picture of the Auld Grey Toun and there is the Rusacks St Andrews. Its place in golfing history is as assured as its position halfway up the 18th fairway of the Old Course.
But such legendary status also requires endless excellence. Charged with ensuring guests get the experience they desire and deserve is General Manager Seamus Coen and we learn how it’s achieved in the latest episode of The GBQ Podcast.
He talks to Sarah about being at the helm during a time of great change – with the hotel having gone through a huge transformation which has transformed the landscape not only of the building but of the business.
Find out more by visiting https://www.gbqdigital.com/.
Hosted on Acast. See acast.com/privacy for more information.
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