Angry Amy Podcast
Angry Amy Podcast
Podcast Description
Have you ever been SO angry when something doesn't work, it doesn't make sense or it feels as if society is going off the rails? It angers Professor Keely as well. She is an expert at business systems with a wealth of knowledge. She knows how they "should" operate and that is the key to understanding in order to get around the system.
The Professor has gone down many "rabbit holes" to increase her knowledge. People have called her a "Renaissance Woman," and she's now embraced the title. She will interview experts, offer her situational analysis, and take help calls from her Patreon members.
Podcast Insights
Content Themes
The podcast delves into themes of customer service failure, systemic frustrations, and societal observations, featuring episodes like a critical look at the decline of customer service in veterinary services and renovation contractors, as well as an analysis of the underlying issues in a small restaurant's parking policies, using real case studies to highlight broader societal problems.
Have you ever been SO angry when something doesn’t work, it doesn’t make sense or it feels as if society is going off the rails? It angers Professor Keely as well. She is an expert at business systems with a wealth of knowledge. She knows how they “should” operate and that is the key to understanding in order to get around the system.
The Professor has gone down many “rabbit holes” to increase her knowledge. People have called her a “Renaissance Woman,” and she’s now embraced the title. She will interview experts, offer her situational analysis, and take help calls from her Patreon members.
Episode 3: Professor Keely explores a few recent experiences that highlight how LOW the bar of 'customer service' (as a product/service) has fallen in veterinary and renovation contractor services.
She has SO many case study examples but these recent examples really made her…angry.
Visit Professor Keely's other social media platforms by clicking HERE to learn more.
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