Little Raps – Restaurant Strategy Insights and Ideas
Little Raps - Restaurant Strategy Insights and Ideas
Podcast Description
Restaurant leaders are overwhelmed with a buffet of challenges from loyalty through ordering, emerging new tech and an ever-changing market mindset. It's a constant reality of spinning plates. On Little Raps we feed leaders with new ideas and inspiration to help maximize results. Whether it's interviewing leaders for profound insights or providing best practices from the minds of our team, these Little Raps are sure to add some spice to your digital experience strategies.
Podcast Insights
Content Themes
The podcast focuses on topics such as digital experience optimization, restaurant loyalty strategies, market expansion tactics, and customer behavior insights, with episodes including practical lessons from the Super Bowl for digital growth and leveraging the Zeigarnik Effect to enhance guest engagement.

Restaurant leaders are overwhelmed with a buffet of challenges from loyalty through ordering, emerging new tech and an ever-changing market mindset. It’s a constant reality of spinning plates. On Little Raps we feed leaders with new ideas and inspiration to help maximize results. Whether it’s interviewing leaders for profound insights or providing best practices from the minds of our team, these Little Raps are sure to add some spice to your digital experience strategies.
We are witnessing a critical failure in leadership when it comes to technology. Too many marketers and executives view tech as a siloed function rather than a foundational necessity.
In this episode, I am joined by Katherine Hubbard of Spotlight Analyst Relations to unpack the data behind this trend. We explore why industries like hospitality and healthcare are lagging behind. We discuss the financial bleeding caused by redundant SaaS tools and the psychological traps of survivorship bias that keep leaders making the same mistakes.
Katherine also pulls back the curtain on Analyst Relations to explain how major players like Forrester influence the market and how your brand can navigate that ecosystem.
This is a wake-up call for leaders who think they can ignore the technical side of the business.
#BusinessStrategy #MarTech #Leadership #SaaS #Marketing

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