Welcome to this episode of Knocks University! In today’s conversation, we’re diving into the core of running a successful bar and business: the importance of truly caring for your customers and providing them with an unforgettable experience. We’ll explore how building real connections with your clientele, understanding their needs, and creating a welcoming atmosphere can make all the difference. It’s not just about serving drinks—it’s about forging relationships, making people feel valued, and ensuring they always want to come back. Tune in to learn how prioritizing authentic connections can elevate your business, foster loyalty, and lead to long-term success. Whether you’re a seasoned bar owner or just starting out, this episode is packed with insights to help you build a customer-first, connection-driven business.