Humans of Reliability
Humans of Reliability
Podcast Description
Behind every reliable software system, there are people working hard to keep it online. Humans of Reliability is a series that spotlights the engineers, leaders, and innovators at the heart of incident management and system reliability. Through candid conversations, we explore the challenges, lessons, and personal journeys of those navigating complex technical landscapes to ensure the systems we rely on run smoothly. From unforgettable incident stories to favorite tools, workflows, and hobbies, Humans of Reliability uncovers the human side of technology—offering insights and inspiration for anyone passionate about building and maintaining resilient systems.https://rootly.com/humans-of-reliability
Podcast Insights
Content Themes
The show focuses on themes such as incident management, reliability engineering, and personal journeys within the tech industry, with episode examples including insights on SRE practices from Google’s Steve McGee and the impact of mentorship in tech leadership from Hannah Hammonds, highlighting key challenges and tools used in the field.
Behind every reliable software system, there are people working hard to keep it online.
Humans of Reliability is a series that spotlights the engineers, leaders, and innovators at the heart of incident management and system reliability. Through candid conversations, we explore the challenges, lessons, and personal journeys of those navigating complex technical landscapes to ensure the systems we rely on run smoothly.
From unforgettable incident stories to favorite tools, workflows, and hobbies, Humans of Reliability uncovers the human side of technology—offering insights and inspiration for anyone passionate about building and maintaining resilient systems.
https://rootly.com/humans-of-reliability
What does it really take to move from firefighting incidents to building reliability at scale? In this episode of Humans of Reliability, Shery Brauner (Razor, ex-Zalando) shares her unique journey from frontend and backend engineering to leading site reliability practices. She explains why protecting the user journey is the key to effective incident management, how SLOs cut through noisy alerts, and why observability must come first.
Shery also talks about practical steps teams can take to adopt an SLO-driven strategy, the pitfalls of over-instrumentation, and how AI is shaping the future of incident response. Whether you’re an engineer, manager, or reliability leader, you’ll walk away with concrete ideas on how to protect what matters most: your customers’ experience.
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