This Week's Episode:

In this episode of 'Software Sales Simplified', Matt and Kevin engage with Chris O'Dowd, who shares his unique journey from the Marine Corps and FBI to enterprise software sales. The conversation explores the importance of genuine curiosity in sales, the impact of AI on sales processes, and the evolving expectations of buyers. Chris emphasizes the significance of building trust and relationships in sales, continuous learning, and the value of mentorship for new sales professionals.

About our Guest – Chris O’Dowd:

Chris O’Dowd is a seasoned sales leader and strategic account executive at Quantum Metric, where he partners with some of the world’s largest organizations to turn data-driven insights into better digital products and customer experiences.  With more than a decade of experience in enterprise sales and strategy, Chris brings a unique and diverse background spanning technology, financial services, federal law enforcement, and the military. 

Before entering the tech industry, he served as a Special Agent with the FBI, focusing on counterterrorism and human-source recruitment, an experience that shaped his analytical mindset, relentless pursuit of the truth, and ability to lead under pressure. He also spent time in compliance, risk management, and fraud as an audit investigator at UBS Financial Services. He began his career as an Infantry Officer and Operations Officer in the United States Marine Corps.

Now based in Nashville, Tennessee, and the father of three girls, Chris is an active member of the local tech community and enjoys engaging with partners and industry groups centered on business intelligence and analytics.

Where to Learn More About Chris:

You can find Chris’ profile on LinkedIn: ⁠https://www.linkedin.com/in/chrisodowd/

Chapters:

00:00 Introduction to Software Sales Simplified

01:49 Chris O'Dowd's Unique Background

05:30 Transitioning from Military to Sales

09:10 Sales Methodology and Team Dynamics

13:01 The Importance of Curiosity in Sales

15:41 Utilizing Technology in Sales Conversations

19:43 The Value of In-Person Interactions

20:47 The Art of Asking Questions in Sales

23:13 Navigating the Shift to Virtual Sales

26:21 Understanding Buyer Behavior and Expectations

29:07 Leveraging AI in Sales Conversations

31:56 Building Trust in Large Organizations

36:21 Continuous Learning and Adaptation in Sales

39:24 Advice for New Sales Professionals

42:23 Like, Follow, Comment, and Subscribe! See You Soon!

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Why Listen to Software Sales Simplified?

Make Software Sales Simplified: MOVE to Success, your go-to podcast for mastering enterprise software sales through authentic customer engagement and actionable consulting insights. Join us for each episode as we break down proven strategies and real-world experiences to help you build trust, close deals, and drive long-term success along your Enterprise Software Sales or Consulting journey.

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Thank you for tuning in to Software Sales Simplified: MOVE to Success. This podcast is produced by and is the sole property of Strategic Sales Optimization LLC, copyright 2026. Reproduction or use of this broadcast in whole or in part without express written permission from Strategic Sales Optimization LLC is strictly prohibited. All rights reserved.