In this episode, we hear directly from Lesley and James, two people from Oldham who generously share their lived experiences of hoarding. Their personal stories bring the realities of hoarding behaviours to life in a way that only lived experience can, offering insight and a deeper understanding that goes far beyond theory. Representatives from partner agencies across Oldham reflect on the powerful themes raised by Lesley and James. They explore why it’s so important to understand a person’s life history and circumstances, and how these may connect to their hoarding behaviours. The episode highlights the importance of practical, compassionate approaches such as using the same language the individual uses to describe their belongings and working alongside them at their own pace to build trust, relationships, and long‑term progress. This is an honest, insightful conversation that shows how lived experience can shape better practice, deepen understanding, and remind us of the humanity at the heart of hoarding support.

Associated Resources:

• OSAB & OSCP Responding to Hoarding Guidance.
• OSAB Trauma Informed Practice Guidance for Practitioners.
• OSAB Tiered Risk Assessment and Management (TRAM) Protocol.
• Oldham Hoarding Peer Support Group.