In this episode of Printing’s Alive, Warren Werbitt chats with Josh, Mitch, and Max Kaneff about the history and future of Arkay Packaging. They discuss raising the next generation in a family business, the impact of technology and AI, and transitioning from commercial printing. Mitch shares insights on Arkay’s legacy, while the family discusses adapting to customer demands and innovation in design. The conversation also covers customer education and Arkay’s future, including expansion and process innovation. The episode wraps up with reflections on family business challenges and future podcast plans.

(0:00) Introduction and overview of Arcade Packaging’s history
(1:34) Raising the next generation in a family business
(5:09) The role of technology and AI in packaging operations
(6:39) Transition challenges from commercial printing to packaging
(14:05) Mitch Kennen on Arcade Packaging’s legacy and future
(17:32) The Kennen family’s journey into the business
(23:40) Warren Werbitt’s passion for print and sales philosophy
(25:34) Teaching dynamics in a family business
(28:27) Adapting to changes in customer demands
(30:08) The art of teaching customers and relationship-building
(34:00) Innovation in print and packaging design
(35:31) Internal training and education strategies
(39:17) The complexity of packaging and its structural aspects
(41:26) The vital role of customer education in packaging
(45:26) Arcade Packaging’s future direction and succession planning
(47:42) Technological advancements in the packaging industry
(49:10) Arcade Packaging’s expansion into new markets
(50:23) Emphasis on robotics and process innovation
(52:21) Reflections and challenges of a family business
(57:24) Closing remarks and future podcast plans