The Culturally Intelligent Safety Professional
The Culturally Intelligent Safety Professional
Podcast Description
In today’s multi-cultural organisations, cultural intelligence capabilities will be critical to enable health and safety practitioners and professionals to build interpersonal trust with members of the workforce. This podcast provides a platform whereby Safety Professionals can develop a pathway to enhance their cultural intelligence capability, helping them to function effectively when working in a multi-cultural situation.
Podcast Insights
Content Themes
The podcast explores themes such as cultural intelligence, effective communication, and adaptive leadership with episodes dedicated to specific cultural perspectives like Māori and Pacifica communities. For instance, Episode 4 dives into the significance of Māori values in safety practices, while Episode 8 discusses storytelling as a vital tool for engaging with Pacific communities, and Episode 12 covers Mission Orientated Research in farming environments.
In today’s multi-cultural organisations, cultural intelligence capabilities will be critical to enable health and safety practitioners and professionals to build interpersonal trust with members of the workforce.
This podcast provides a platform whereby Safety Professionals can develop a pathway to enhance their cultural intelligence capability, helping them to function effectively when working in a multi-cultural situation.
What a conversation, Marsha always manages to include seriousness, professionalism and fun into every conversation. Before we wrap this episode, let’s reflect on a few key takeaways from my conversation with the incredible Marsha Ramroop:
- Inclusion Starts with Behavior, Not Identity
Marsha emphasized that true inclusion isn't about categorizing others—it’s about examining our own behaviors. This teaches us to Start with introspection to build more inclusive environments. - Cultural Intelligence is the “How” of Inclusion
Through the Cultural Intelligence (CQ) framework, Marsha showed us how behaviors can be intentionally shaped to drive better outcomes in diversity and safety. CQ really does bridge the gap between intent and impact. - Safety Without Inclusion Isn’t Really Safe
From PPE fit to fire door accessibility, Marsha unpacked how exclusionary design can undermine safety efforts. In short If your safety practices aren’t inclusive, they’re not effective. - Storytelling as a Tool for Change
Drawing from her journalism career, Marsha shared how telling unheard stories can shift perspectives and reshape organizational culture. Giving voice to the unheard is how empathy and change begin. - Designing for Inclusion = Designing for Everyone
Whether in architecture or policy, inclusive design benefits more than just marginalized groups—it creates better systems for all. Inclusion is not a nice-to-have; it’s a design principle for progress.
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