Conversations in Health and Care Improvement

Conversations in Health and Care Improvement
Podcast Description
Whether you’re a quality improvement professional, a leader in your organisation, or someone passionate about improving health outcomes, join us as we dive deep into the challenges and opportunities we face in delivering the best possible care.
Each episode aims to foster a rich conversation on effective strategies, practical tools, and collaborative solutions that drive real-world impacts in healthcare systems.
Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement, host thoughtful discussions with wide-ranging guests from the world of quality improvement, to provide you with actionable insights and highlight best practice that can be replicated in diverse health and care settings.
Podcast Insights
Content Themes
Key themes include health equity, population health, productivity, and the future of quality improvement. Episode four highlights the complex challenge of equity improvement, while episode three examines connections between population health, equity, and social justice, illustrating practical approaches to create a kinder society with specific examples from experts in the field.

Whether you’re a quality improvement professional, a leader in your organisation, or someone passionate about improving health outcomes, join us as we dive deep into the challenges and opportunities we face in delivering the best possible care.
Each episode aims to foster a rich conversation on effective strategies, practical tools, and collaborative solutions that drive real-world impacts in healthcare systems.
Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement, host thoughtful discussions with wide-ranging guests from the world of quality improvement, to provide you with actionable insights and highlight best practice that can be replicated in diverse health and care settings.
Explore community organising and social movements in health and care with episode eight of our new, CPD-accredited podcast series: Conversations in Health and Care Improvement. Whether you are a healthcare professional, a quality improvement professional or simply passionate about improving health outcomes, listen to this podcast to:
- Understand that effective leadership is not about control but about enabling others to lead and drive change through shared purpose and collective action
- Explore what we mean by people-centred change: lasting improvement starts with understanding the people affected, their needs, values and motivations
- Recognise that storytelling is a key tool in mobilising people, creating connections and driving commitment to change
- Appreciate that change efforts should focus on leveraging existing assets to build power and create sustainable improvement
Our guests on this episode are Kate Hilton, IHI Faculty and lead author of the IHI white paper Psychology of Change Framework, and Dr Michael Rose, Chief Innovation Officer, McLeod Health.
Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.
This podcast episode is CPD-accredited. To access your certificate of completion, please watch the podcast and complete the self-evaluation and feedback formhere:
Conversations in Health and Care Improvement | Episode 8 | Community organising and social movements
A full transcript can be downloaded here: CPD Transcript Episode 8
Visit our website to learn more: https://qi.elft.nhs.uk
Connect with our hosts on LinkedIn:

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.