Aftermarket All-Access
Aftermarket All-Access
Podcast Description
Aftermarket All-Access is your resource for insight, analysis, and the latest news shaping the automotive aftermarket. In each episode, we deep dive into the trends, challenges, and innovations driving the aftermarket. Each episode features expert interviews, real-world case studies, and actionable strategies to inform you about the ever-evolving automotive aftermarket landscape.
Podcast Insights
Content Themes
The podcast focuses on specific themes related to the automotive aftermarket, including industry trends, sustainability, leadership, and charitable initiatives. Episodes cover topics such as the role of MEMA in industry sustainability, leadership strategies with Mike Jones from Discover Leadership Training, and the charitable efforts of the Automotive Aftermarket Charitable Foundation, offering listeners valuable insights and updates on pressing challenges and innovations.

Aftermarket All-Access is your resource for insight, analysis, and the latest news shaping the automotive aftermarket. In each episode, we deep dive into the trends, challenges, and innovations driving the aftermarket. Each episode features expert interviews, real-world case studies, and actionable strategies to inform you about the ever-evolving automotive aftermarket landscape.
Fletcher Lord III is President and CEO of Parts Warehouse Inc., operating as Bumper to Bumper/Crow-Burlingame, a company his great-grandfather started four generations ago. Today, Lord leads a team of 400 locations across a 12-state footprint in the South and Southwest, and he’s also the newly seated Chairman of the Aftermarket Warehouse Distributors Association. He was honored with the 2025 AWDA Pursuit of Excellence Award for his people-first culture and commitment to workforce education.
In this episode, Lord talks about stepping away from the family business before coming back to learn it from scratch, building a culture that hires for the long term, and scaling a cohesive training program across a 12-state territory. He also discusses what he hopes to accomplish as AWDA chair, the real-world challenges facing warehouse distributors — from tariffs to vendor consolidation — and how Parts Warehouse is approaching AI without losing the people-first approach that built the company.

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