In this episode, Lisa McGrath and Chris HochHeimer explore Chris’s journey in property management, emphasizing condo management growth and team dynamics. They discuss networking through CCI in Calgary and tackle challenges like board complaints, legal issues, and owner renovations. The conversation compares condo and rental management, focusing on board fines, insurance, and decision-making. Chris shares Aspire Peak Properties’ unique approach and stresses professional communication. They also touch on misunderstood sayings, contractor practices, essential safety certifications, and conclude with networking and educational resources.

(0:00) Introduction and Chris HochHeimer’s property management journey
(1:23) Condo management expansion and team structure
(2:28) Networking events and CCI South and North involvement
(4:30) Goals and focus on Calgary for condo management
(6:17) The role and challenges of property managers
(9:44) Board complaints and education on responsibilities
(12:28) Legal and OH&S issues in property management
(17:22) Owner renovations policy and challenges
(19:38) Board fines, insurance, and understanding roles
(23:06) Condo voter benefits and board decision making
(25:45) Comparing condo and rental management
(28:40) Aspire Peak Properties’ unique approach
(31:57) Communication and challenges in property management
(36:49) Importance of utilizing professionals
(38:56) Misunderstood sayings in property management
(40:29) Working with boards and handling contractor practices
(45:24) Roof safety, restoration certifications, and water damage
(50:05) Contacting Aspire Peak Properties and vendor reliability
(51:46) Networking and educational resources
(52:04) Episode wrap-up