Imagine slicing through AI, seeing every layer, every interaction, and understanding not just what it’s doing, but why. While the world buzzes with talk about AI’s capabilities, a more critical conversation often takes a back seat: what’s actually happening behind the code? In this episode of Edge of IT, host Jonathan is joined by two experts committed to breaking into the black box of AI. Manoj Khabe, VP of Observability and FinOps at Converge, and Arthur de Magalhaes, AI & Automation Architect at IBM, bring their unique perspectives to help decode observability. They explore real-world use cases for AI observability, how it has evolved in recent years, and where to begin if you’re unsure what’s happening in your AI systems. The conversation also covers what to ask vendors, from integrations and real-time metrics to CI/CD compatibility, showing how observability can reduce cloud costs, speed up resolution, and improve user experience. Tune in to discover why overlooking observability could leave your organization flying blind.