You, Me, and IBM i
You, Me, and IBM i
Podcast Description
You, Me, and IBM i lives at the intersection of wit and wisdom, and offers an inside look at the lives of the technical support experts at the IBM i Global Support Center. Each episode explores a new aspect of support, and leaves listeners better able to solve their own issues and get back to business. Alex Marquis ([email protected]) and Kurt Schroeder ([email protected]) welcome your comments, questions, and show suggestions.
Podcast Insights
Content Themes
The podcast centers around themes of technical support, system administration, and customer relations, with episodes like 'What is LUG?' highlighting the input of large companies in directing IBM i development, and 'RGZPFM - Reorganize Physical File Member' detailing database optimization techniques. Additional topics include digital certificates, communication strategies in support roles, and innovations in IBM’s technology like Call Home.
You, Me, and IBM i lives at the intersection of wit and wisdom, and offers an inside look at the lives of the technical support experts at the IBM i Global Support Center. Each episode explores a new aspect of support, and leaves listeners better able to solve their own issues and get back to business.
Alex Marquis ([email protected]) and Kurt Schroeder ([email protected]) welcome your comments, questions, and show suggestions.
In this episode we finally meet one of the many talented people located in Sofia, Bulgaria. For 10 years,
Stanislav Kolev has been relied on for his skill on our EBIZ team, and is well-versed in how customers can help make single sign-on work for them.
Disclaimer
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