the ux matto show
the ux matto show
Podcast Description
This show is interviews and thoughts about UX—what UX is, what it isn't, and what it should have been. And I say UX here with as broad a definition as possible. I want to talk about digital _and_ physical products. Also services. Also organizational design and alignment. Also capitalism.Mostly though, I want to talk with you. Because I don’t interact with people often enough and apparently I’m an extrovert. So… podcast = problem solved, right? Let’s find out.
Podcast Insights
Content Themes
Explores a variety of themes centered around user experience, personal growth, creativity, community dynamics, and the intersection of technology and society. Specific episode topics include the complexities of startup culture in Portland, the historical context of human existence, the role of UX in modern business, and the unique perspectives of guests like racing car drivers who are also UX researchers.
This show is interviews and thoughts about UX—what UX is, what it isn’t, and what it should have been. And I say UX here with as broad a definition as possible. I want to talk about digital _and_ physical products. Also services. Also organizational design and alignment. Also capitalism.
Mostly though, I want to talk with you. Because I don’t interact with people often enough and apparently I’m an extrovert. So… podcast = problem solved, right? Let’s find out.
Summary
In this conversation, Matthew and Erin discuss the intricacies of user experience design, focusing on Erin's role at Xero and the importance of research in creating user-centric products. They explore the balance between generative and evaluative research, the significance of design systems, and the challenges posed by agile methodologies. The discussion also touches on the future of design education and the evolving roles of designers in the industry.
Bio
Erin is a VP/Director of both product and design, with over 10 years of experience in each. She has a hybrid approach with design, product, and engineering in her background, and a skillset including psychology and change management. Her unique blend of skills, including psychology and change management, enables her to foster collaboration and break down silos.
Driven by a passion for improving lives through her work, she empowers teams to reach their full potential. She advocates for purpose, transparency, and diversity, fostering a culture of trust and agency. Her diverse experiences across startups, large corporations, and advisory roles have equipped her with a versatile toolkit to adapt to various organizational contexts and drive meaningful change.
Takeaways
Erin's focus at Xero is on improving user experience for the UK market.
Research is crucial for understanding user needs and preferences.
Generative research can lead to more innovative solutions.
Design should accommodate user mistakes to enhance usability.
Design systems can streamline processes but may also limit creativity.
Agile methodologies can pressure designers to produce quickly.
Design education needs to adapt to current industry demands.
Visual and interaction design are both essential aspects of UX.
Collaboration between designers and engineers can lead to better outcomes.
The rise of fascism is a concern for the future.
Chapters
00:00 Cold (Technology) Open
02:32 Erin's Role at Xero
13:50 The Importance of Game Mechanics in UX
17:35 Designing for Forgiveness in Software
21:29 The Impact of Design Systems on UX
28:43 The Importance of Design Systems
33:34 Challenges in Design Education
44:28 Understanding the What and Why of Design
49:11 7 +/- 2 Questions
Keywords
Xero, user experience, design systems, research, software design, generative research, agile, design education, interaction design, visual design
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.