The LiveChat Factory Podcast
The LiveChat Factory Podcast
Podcast Description
Customer service with up to date technology hacks.
Podcast Insights
Content Themes
Focuses on customer service strategies, technology integration, and industry trends with episodes covering the importance of empathy in service, challenges of outsourcing support, and creative problem-solving in customer interactions.
Welcome to the LiveChat Factory Podcast, your go-to show for all things customer service, digital engagement, and business success. Hosted by Karen Levett, this podcast dives into the latest trends, challenges, and game-changing strategies in the world of customer experience.
Each episode features insightful conversations with industry leaders, business owners, and innovators who share their expertise on customer service, live chat, digital transformation, outsourcing, and the evolving role of AI. We’ll also uncover real-life success stories, lessons learned, and practical tips to help businesses deliver outstanding customer experiences.
If you’re a business owner, CX professional, or anyone who believes in the power of great customer interactions, this podcast is for you. Join us as we explore how to create loyal customers, build efficient support systems, and stay ahead in the digital age.
Your success is our success—let’s chat!
Feeling Overwhelmed? Meet the Business & Lifestyle Assistant Who Can Help! 🎧
Ever feel like there just aren’t enough hours in the day? My latest podcast guest, Abi Cronin, knows exactly how to fix that.
Abi runs Too Busy to Work, a business and lifestyle assistant service that helps overwhelmed professionals take back control of their time. Whether it's diary management, email organisation, event planning, or even booking appointments, Abi’s expertise keeps businesses running smoothly.
In this episode, we chat about:
✅ Why delegation isn’t a failure – it’s a strategy
✅ The tasks professionals most often offload
✅ How outsourcing gives you more time for the things that matter
Her biggest piece of advice? Don’t wait until you’re drowning in to-dos. Get support before burnout hits!
Listen now to hear how a little help can make a huge difference.
For more information on what we do, please visit https://www.livechatfactory.live/
The Live Chat Factory Podcast is edited with finesse by Mike Roberts of Making Digital Real 🎙️
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
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