The Reseo State of the Art podcast
The Reseo State of the Art podcast
Podcast Description
We are very excited to launch a new podcast called the Reseo State of the Art podcast, which is the start of many conversations about all things innovation, for the Investment Management industry and beyond, including vendors and partners. We will be getting expert opinions and intelligent insights from the digitally savvy and visionary. Subscribe to us and keep up to date with industry developments.
Podcast Insights
Content Themes
The podcast explores a variety of themes centered on innovation in Investment Management, including fintech advancements, compliance processes, regulation, and the impact of technology. Specific episodes tackle topics such as the evolution of the AML-KYC process and historical perspectives on industry innovation, offering insights into how regulatory and technological changes have shaped current practices.
We are very excited to launch a new podcast called the Reseo State of the Art podcast, which is the start of many conversations about all things innovation, for the Investment Management industry and beyond, including vendors and partners.
We will be getting expert opinions and intelligent insights from the digitally savvy and visionary.
Subscribe to us and keep up to date with industry developments.
Welcome back to another episode of Reseo’s State of the Art podcast. In our previous episode, we explored financial crime and reflected on the implications of the forthcoming European Anti-Money Laundering Authority (AMLA) for the investment industry.
In this conversation, we turn to client onboarding under growing regulatory pressure. Our guest, Heidi Gunkel, Managing Director and Head of Client Experience EMEA and APAC at RBC BlueBay, joins Pierre-Yves Rahari, Co-Founder at Reseo, to discuss how regulation, technology, and trust are reshaping onboarding and client lifecycle management across the investment landscape. Heidi also serves on the board of the Luxembourg ManCo at RBC BlueBay.
Together, they explore:
- How firms are adapting onboarding workflows under heightened AML and KYC requirements.
- The role of AI and intelligent automation in improving efficiency and reducing friction.
- How client experience teams and boards can make strategic decisions that balance risk, compliance, and service quality.
Guest
• Heidi Gunkel, Managing Director, Head of Client Experience EMEA & APAC, RBC BlueBay
Host
• Pierre-Yves Rahari, Co-Founder, Reseo
Producer & Editor
• Melanie Lopes, Sales & Marketing Associate, Reseo
Thanks for listening to the Reseo State of the Art podcast – you can find us here and on Spotify.
Visit reseo.global for more information
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