In this episode, Dr. Kate Jarvis speaks with Armin Mahmutefendić, Enterprise AI Architect at Kundari, about introducing AI into commercial real estate firms, from understanding existing processes to helping teams use new tools confidently.

Drawing on his experience across security, infrastructure and data, Armin explains why documenting how work gets done is the starting point. He shares practical examples, including comparing documents, checking changes in rent rolls and helping executives prioritize their day, alongside the longer-term work of connecting data and automating workflows.

They also discuss staff training, regular office hours and human review throughout the process. Armin explains what he looks for in an AI partner, from data security to support after the sales handoff, and why firms need a clear long-term plan as new tools and competing priorities emerge.