SaaS Conversations
SaaS Conversations
Podcast Description
Lauren Kelley – Founder and CEO of OPEXEngine by Bain & Company – has her finger on the pulse of the SaaS industry. She is joined by finance leaders, technology experts, investors, operations professionals, and more for conversations about metrics, benchmarking, and the state of SaaS.
Podcast Insights
Content Themes
The podcast focuses on key themes including SaaS metrics, benchmarking, R&D ROI, operational excellence, and IPO readiness. Episodes such as R&D ROI with Jellyfish and SaaS Metrics Palooza '24 illustrate important discussions on aligning finance with engineering and maximizing benchmarks for decision making, respectively, while exploring strategies for both growth and profitability amidst industry challenges.

Katherine Zhang – CEO of OPEXEngine by Bain & Company – has her finger on the pulse of the SaaS industry. She is joined by finance leaders, technology experts, investors, operations professionals, and more for conversations about metrics, benchmarking, and the state of SaaS.
At this year’sSaaS Paloozaevent, Jennifer Smith (Partner, Bain & Company) and Katherine Zhang (CEO, OPEXEngine), explored what sets top-performing SaaS companies apart in today’s tech private equity market. From emerging deal trends to how investors define an “A” software asset, their discussion offered actionable insights for SaaS operators and investors alike.
We’re excited to make this live session available as a special podcast episode! Drawing on OPEXEngine’s proprietary benchmarking data and Bain’s deep expertise in tech investing, Jennifer and Katherine dive into the evolving dynamics of deal flow, valuation trends, and the balance of growth and profitability that define leading SaaS businesses.
Whether you’re preparing for a sale, raising capital, or benchmarking performance, this episode delivers clear takeaways on building sustainable value and driving operational excellence.
The full episode transcript and video recording are available on our website. You can also download the presentation slides here.

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