Welcome to episode 7 of The Post Podcast with NIP!On this episode, we talk with Ashley Pereira, Manager of Accounts Receivable Operations at Toronto Hydro, about how households can manage and reduce their energy costs, what actually happens before a disconnection, and the financial assistance programs available to Toronto residents, whether you're a homeowner or a renter. Watch to learn practical tips for lowering your hydro bill and the resources available if you're struggling to keep up with payments.Contents of the Episode:0:00 Highlights0:16 Intro1:08 Ashley's background and role at Toronto Hydro2:12 Simple tips to reduce your energy bill (curtains, blinds, and vents)3:44 How the disconnection process actually works10:54 The winter disconnection ban12:15 A success story: helping a customer reach a zero balance15:16 Recommended home temperature ranges to save energy16:56 Free home energy assessments and the Save on Energy program18:55 Renters vs. homeowners, who is eligible20:18 Overview of the Ontario Electricity Support Program (OESP)23:15 Overview of the Low-Income Energy Assistance Program (LEAP)24:26 Overview of the Emergency Energy Fund (EEF)26:05 Why it's never too late to reach out28:33 Bonus: World Cup question29:11 EndingLinks and Resources:Apply for financial assistance or get help with your hydro bill (LEAP or EEF): 416-397-7368OESP: 416-924-2543 or 1-855-831-8151NIP's programs: https://nipost.org/energy-assistance-…Learn more about Toronto Hydro's programs: https://www.torontohydro.com/Save on Energy program: https://www.saveonenergy.ca/Find local services in your area in Ontario: https://211central.ca/City of Toronto Operator: 311Ontario Operator: 211Social Assistance (OW/ODSP): 416-338-8888Toronto Community Housing: 416-981-5500If you would like to join us as a guest or sponsor an episode, please email [email protected] find us at:

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