ComplyPlus™ Presents: Navigating Health and Social Care Compliance
ComplyPlus™ Presents: Navigating Health and Social Care Compliance
Podcast Description
Join Dr Richard Dune, and COO, Lewis Normoyle, as they share how MTG evolved from a healthcare recruitment agency into a leader in compliance solutions.
Podcast Insights
Content Themes
The podcast focuses on compliance solutions, health and social care innovations, and business resilience, with episodes covering topics like the evolution of compliance tools in healthcare, the impact of current events on the sector, and strategies for navigating regulatory changes.

Join Dr Richard Dune, and COO, Lewis Normoyle, as they share how MTG evolved from a healthcare recruitment agency into a leader in compliance solutions.
In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle revisit their recent Train the Trainer webinar and explore a question many health and social care providers are now facing:
“How do we know our internal trainers are actually safe to train others?”
They unpack why subject knowledge alone is not enough, why Train the Trainer should never be treated as a tick-box exercise, and why organisations need a proper trainer competency system, not just a list of experienced staff who have been asked to deliver training.
Together, they discuss the journey from subject matter expert to safe trainer, including trainer registers, training needs analysis, micro-teach assessments, trainer drift, refresher training, quality assurance, and the importance of authorising trainers properly.
Listeners will learn:
- Why confidence and competence are not the same thing
- How to decide who should and should not train internally
- Why micro-teach is a key part of trainer authorisation
- How to avoid trainer drift and outdated delivery
- Why quality assurance should be built into the system, not added at the end
- What registered managers can do first to improve their Train the Trainer approach
Whether you are a registered manager, quality lead, training manager, or provider director, this episode will help you move beyond informal internal training and build a safer, more structured Train the Trainer system that stands up to scrutiny.

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.