Hard Problems, Smart Solutions: The Newfire Podcast

Hard Problems, Smart Solutions: The Newfire Podcast
Podcast Description
Join Newfire’s engineering, product, data, and people experts as they tackle today’s most pressing technology questions alongside industry leaders from some of the world’s most notable companies. This is where the hard problems you’re facing finally get the smart solutions you were looking for.
Podcast Insights
Content Themes
The podcast focuses on cutting-edge topics in technology, particularly in healthcare and data security. Episodes cover AI in healthcare, security budgeting strategies, and data product development with examples like the AMA Intelligent Platform and Datalabs GPT illustrating practical applications of technology.

Join Newfire’s engineering, product, data, and people experts as they tackle today’s most pressing technology questions alongside industry leaders from some of the world’s most notable companies. This is where the hard problems you’re facing finally get the smart solutions you were looking for.
From scaling D2C mental health platforms to driving value-based care models, Omar Mousa has seen it all. In the latest episode of “Hard Problems, Smart Solutions: The Newfire Podcast,” Omar joins host Brendan Iglehart, Staff Healthcare Architect at Newfire, to unpack the challenges and lessons from building healthtech products at every stage of growth.
Omar, who most recently served as VP of Product and Engineering at Ventricle Health, shares his perspective on product-market fit, go-to-market experimentation, and making smart build-vs-buy decisions in healthcare.
Brendan and Omar discuss Omar’s experiences across various health tech companies, the lessons he has learned about product development in the sector, and the challenges of navigating both direct-to-consumer and clinical product environments. The conversation delves into topics such as the importance of focusing on core business areas in build versus buy decisions, the role of technology in enhancing patient care, and strategies for effectively engaging patients in value-based care models. Omar also shares his thoughts on the evolving landscape of health tech and the impact of AI on handling unstructured data. Tune in to gain strategic insights on scaling health tech operations and developing impactful healthcare products.
00:00 Introduction to Hard Problems, Smart Solutions
00:38 Guest Introduction: Omar Mousa
01:37 Omar’s Career Journey in Healthcare Technology
08:40 Challenges in Healthcare Technology
15:51 The Role of AI in Healthcare
17:51 Navigating Healthcare’s Complex Stakeholder Mix
22:47 Gathering and Utilizing User Feedback
24:03 User Feedback and Instrumentation
24:53 Patient Reported Outcome Measures
25:32 Build vs Buy Decisions in Product Development
27:03 Challenges of Buying All Solutions
28:37 Pitfalls of Building All Solutions
30:01 Advantages of a Hybrid Approach
30:27 Stages of Company Growth and Product Strategy
32:26 Considerations for Buy Decisions
36:13 Considerations for Build Decisions
37:34 Navigating D2C vs Clinical Product Development
39:02 Improving Patient Engagement in VBC Workflows
43:21 Final Thoughts and Contact Information

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