Well-Being at Michigan Medicine
Well-Being at Michigan Medicine
Podcast Description
Well-being and how it brings teams together is so important. Michigan Medicine’s Chief Well-Being Officer, Elizabeth Harry, M.D., is bringing this topic, and many others, to audio life. It’s her dedicated mission to empower the expertise of Michigan Medicine’s team members by improving well-being and reducing burnout to advance seamless health care. The purpose of this podcast is to bring vital topics of conversation in the well-being space and expand on them. This isn’t an email. This isn’t a Teams message, or a text message. It’s a conversation, an exploration. Join Dr. Harry and her guests as they aim to improve the culture of shared purpose, trust, accountability, aligned values and psychological safety where everyone can work and grow. Let’s put the ‘we’ in well-being. Well-Being at Michigan Medicine is a part of the Michigan Medicine Podcast Network, and is produced by the Michigan Medicine Department of Communication. You can subscribe to Well-Being at Michigan Medicine on Apple Podcasts, Spotify, or wherever you listen to podcasts. Hosted on Acast. See acast.com/privacy for more information.
Podcast Insights
Content Themes
The podcast addresses themes such as team well-being, burnout reduction, and the integration of technology in healthcare, with episodes covering subjects like the impact of technology on well-being and educational strategies for fostering psychological safety. Specific discussions include creating a supportive work culture and enhancing patient outcomes through improved staff well-being.
Well-being and how it brings teams together is so important. Michigan Medicine’s Chief Well-Being Officer, Elizabeth Harry, M.D., is bringing this topic, and many others, to audio life. It’s her dedicated mission to empower the expertise of Michigan Medicine’s team members by improving well-being and reducing burnout to advance seamless health care. The purpose of this podcast is to bring vital topics of conversation in the well-being space and expand on them. This isn’t an email. This isn’t a Teams message, or a text message. It’s a conversation, an exploration. Join Dr. Harry and her guests as they aim to improve the culture of shared purpose, trust, accountability, aligned values and psychological safety where everyone can work and grow. Let’s put the ‘we’ in well-being. Well-Being at Michigan Medicine is a part of the Michigan Medicine Podcast Network, and is produced by the Michigan Medicine Department of Communication. You can subscribe to Well-Being at Michigan Medicine on Apple Podcasts, Spotify, or wherever you listen to podcasts.
Hosted on Acast. See acast.com/privacy for more information.
In this episode of Well-Being at Michigan Medicine, Chief Well-Being Officer Elizabeth Harry, M.D., welcomes Chief Transformation Officer Amy Cohn, Ph.D., to discuss complex health care issues, operations research, provider well-being and staff scheduling.
A significant part of the conversation touches on operational improvements, including a key example of improving a call system at Michigan Medicine.
Cohn’s team identified that excessive messages from a centralized call center were frustrating providers. Through collaboration with staff, they discovered that while many providers wanted these messages reduced, others found them valuable. The solution was to switch from a push to a pull system, where providers could access important information when they needed it, reducing interruptions while still enhancing communication.
In the interview, Cohn and Harry discuss a holistic approach to problem solving, emphasizing collaboration, respect and ensuring that staff can perform their roles effectively and with a sense of agency.
- Profile link: Amy Cohn, Ph.D.
- Learn more about the Center for Healthcare Engineering and Patient Safety (CHEPS)
Well-Being at Michigan Medicine is a part of the Michigan Medicine Podcast Network, and is produced by the Michigan Medicine Department of Communication. You can subscribe to Well-Being at Michigan Medicine on Apple Podcasts, Spotify, or wherever you listen to podcasts.
Hosted on Acast. See acast.com/privacy for more information.
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Disclaimer
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