MSP Insider

MSP Insider
Podcast Description
MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick.From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and tools you need to level up.If you’re ready to ditch the status quo and build an MSP business that works smarter—not harder—this is your podcast.
Podcast Insights
Content Themes
The podcast focuses on critical topics relevant to Managed Service Providers, including cybersecurity challenges, the impact of AI on operational efficiency, client relationship management, and strategic growth. For example, recent episodes discuss the upcoming compliance changes MSPs must adapt to and the role of AI in transforming operational practices, providing listeners with actionable strategies and real-world applications.

MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick.
From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and tools you need to level up.
If you’re ready to ditch the status quo and build an MSP business that works smarter—not harder—this is your podcast.
Are you ready to transform your MSP's growth trajectory? In this episode, Tim Conkle shares powerful insights that challenge conventional wisdom and unlock unprecedented success.
Summary:
Join us as Tim Conkle, CEO of The 20 MSP, reveals the hard truths and strategic insights that propelled him from a struggling small business owner to a leader of a $100M empire. Discover why your mindset, ego, and approach to growth are critical to your MSP's success.
🔍 Key Topics Covered:
– How to set a 10-year vision for your MSP's success
– The choice between being a ”king” or building real wealth
– Why ego is the most expensive asset you own
– The power of doing one thing and doing it well
– Insights on leveraging community and master mind groups for growth
– The importance of surrounding yourself with ”today” people
– Reframing failure as a stepping stone towards success
⏱️ Timestamps:
– 00:00 – Introduction & Tim Conkle's Journey
– 08:00 – The Million Dollar Milestone
– 18:00 – Breaking Down the ”King vs. Rich” Decision
– 28:00 – The 80/20 Rule Explained
– 38:00 – Essential Mindset Shifts for MSPs
– 48:00 – Q&A and Final Thoughts
CTA Section:
• 📩 Download your free MSP Growth Workbook:
https://mspinsider.beehiiv.com/insider-access
This show is powered by Cyft.ai, driving smarter growth for MSPs everywhere.

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